CRM Hack #3: How to update formula functions for already created records.

CRM Hack #3: How to update formula functions for already created records.

Hello everyone!

 

It’s Wednesday and we are back with yet another hack.. 

 

I'm sure you've used formula fields to meet some requirements specific to your business. Let's consider an example each for external (customer-facing) and internal facing scenarios where you'd have used formula fields. 

 

i) You are an insurance company and have added a formula to determine the age of your customers to check eligibility for a particular policy. 

ii) You have over a hundred potentials and have created a formula to calculate the commission for your sales representative based on the amount in the potential and stage.

 

Now, in both these cases, you'd want to apply to the earlier records as well, right? Here's a simple hack that lets you do update the formula to the records already created.

 

1. Click on the tools icon at the top right corner and go to Setup.



2. Go to the module concerned, say Leads.




3 You'll find a list of new fields that can be used inside the layout on the left side panel. Select the check box, and drag and drop the field inside the layout and rename it appropriately and save the layout. 





4.Go to leads and select the records that are already available using the corresponding checkbox and click on the three dots at the top. Now,select mass update for the checkbox field that you created .



 




What happens now is a mass update of all the records triggering the formula action as well.


PS: Please note that you can only mass update up to 500 records at a time, by selecting 100 records and navigating to the next 5 pages thus selecting 500 in total.

 

 

Try this and let me know if it helped! Until next Wednesday!


PS: Edit to the post. Initially we had the option to update the formula field based on a field update, but this would update the formula field every time when a record is updated. Hence, now to update a formula field you have to make sure the field to be updated must be invoked with the formula field. Here is a example based on a user a requirement. I have a checkbox field called "Mass update check" In order for the formula field to update based on the checkbox field I have to invoke this field within the formula. Here is the formula with the "Mass update check" check box field invoked.

If(Tostring(${Candidates.Mass update check})=='true',Abs(Datecomp(${Candidates.Candidate Updated Time},${Candidates.Phone screen complete}))/24/60,0)

Check and let us know if you have any further clarification.





    • Sticky Posts

    • How to reach the official Zoho Support channels and avoid fake ones.

      Dear Customers, Thanks a lot for choosing Zoho! Our applications are built to help achieve your day-to-day business goals. We are committed to engaging with you, to understand and develop solutions that enhance your productivity.  We are happy and ready to help you use our services effectively. Understanding and avoiding fake support Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers
    • Function #35: Close all tasks associated with a lead and create a new task.

      Welcome back everyone! Last week, we learnt how to close all tasks of a deal depending upon the deal stage. This week, let's look at a custom function that lets you close all of the tasks associated with a lead while simultaneously creating a new task, like when you need to halt all progress towards a lead while the lead is not available at the moment but create a reminder task. Business scenario: The success of a company, in one way or another, is determined by the leads it gets. Each lead is just
    • Zoho CRM Webinar - Redesigning Daily User Experiences with Canvas

      <br> Your users across roles use the CRM for day-to-day tasks that are necessary. Whether they perform their tasks on time, the right way, or at all depends on a lot of factors, including User Experience. Many businesses struggle with rigid layouts,
    • Join us at the Canada ZUG Meetup: What’s New in Zoho CRM

      Hello Zoho Community! Start your year with fresh insights into Zoho CRM’s latest updates and tools. Whether you're a CRM beginner or a experienced user, this meetup is crafted to help you optimise your processes and leverage new features. Explore practical
    • CRM Hack #2: Automate sending of birthday greetings to your customers.

        Hello everyone! What sets you apart as a sales person is your ability to add that personal touch to your business relationship with your customers. Sending a gift on a special day, or leaving a note wishing them on their birthdays, are small, yet significant actions that show your customers that you care. And these are actions done without any expectations :) You must be engaging with a lot of customers and it is highly unlikely that they all are your friends on Facebook or some social channel,

    Nederlandse Hulpbronnen


      • Recent Topics

      • Multiple images, one record

        I have a form that is used to capture the following info: -Facility Name -Origin -Shipment # -Picture of Damaged Pallet (Image field) I want to be able to capture multiple pictures without having to create a new record, as there might be multiple damaged pallets on the shipment. Obviously, one never knows how many damaged pallets might be on a shipment so I'd prefer not to create 20 image fields and have most of them unused.  I'd prefer that they have an option to add another image only if they need
      • how to dynamically upload multiple images for single record?

        Is the use of dynamic multiple images in a single record supported? I've searched but have not found the answer. If it is supported, how is it done? I saw 1 suggestion to add a sub-form but that doesn't seem to be the answer. I don't want to add a set number of image fields. Each record would have a different number of images. I want the addition of images to be dynamic. thanks
      • Multi-upload field

        Hi I need to include a file upload field that allows the user to select multiple files and upload all at once. I hope I can do this with HTML, I'm new to merging HTML and deluge... Can I trigger a hidden file upload window to appear On User Input of a field in an embedded form? Thanks! Levi
      • is it possible to add multiple attachments to a record?

        Hello, I'm trying to add functionality so that a record can have several associated attachments. I obviously added a File Upload field to my form, but that appears to only allow one total. Is there a way around this? Thanks, - Kevin
      • multiple upload files in zoho form

        Hi,  I need upload multiple files  in a single upload field thkns
      • Keeping Track of Email Threads

        Hi, Z CRM is great for tracking all the activities one would want to track whilst qualifying leads, converting to customers, closing deals etc etc, however.... ....although I can use Z CRM to send an email to a lead/contact and have that recorded as an activity for other team members to see, there is no way of capturing an inbound email from that lead. Assume my lead replies to my email sent from ZCRM, in my case, the response arrives in my ZMail account. However I can't get it back into ZCRM to
      • Zoho Creator invokeUrl to retreive PDF

        I'm trying to retreive a record PDF to send to Print Node. Tried with and without the zoho_creator_connection. pdf_content = invokeurl [ url :"https://creatorapp.zoho.com.au/<org_namespace>/<app_link_name>/record-pdf/<report_link_name>/" + input.ID type
      • Bulk upload image option in Zoho Commerce

        I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
      • Zoho App Builder

        I’m looking for a Zoho Creator developer to build a simple app for tracking site expenses for a construction company. Key features: mobile form, dropdowns for projects and expense types, photo attachment for invoices, auto-calculated totals, and Excel
      • Captcha can't be enabled conditionally

        Hi Problem: captcha on a form can't be enabled conditionally. Why is this a problem: Because I use the same form on our website (public) in the portal and mobile app. In the portal it works but in the mobile app it doesn't. So there should be a way to
      • ACH Returns Don’t Trigger Dunning or Reverse Payment in Zoho Subscriptions

        Zoho Billing marked an ACH payment as successful and kept the subscription active — even though the payment was later returned by the bank (NSF). There was no update to the invoice or subscription status, and I had to manually clean it all up. For credit
      • Zoho Sheet - Split cell diagonally fill half color

        is it possible to split a cell diagonally, fill different text in each half and ideally color them differently as well?
      • Calling Token API in Postman returning "error: invalid_client"

        Hello, I've been working on setting up an API to get data from zoho crm into a third-party application. I'm currently testing the setup in Postman, but I'm getting an error from the API to retrieve the access token. It keeps returning "error: invalid_client".
      • How to handle this process need using a Blueprint?

        See one minute screen recording: https://workdrive.zohoexternal.com/external/eb743d2f4cde414c715224fc557aaefeb84f12268f7f3859a7de821bcc4fbe15
      • bulk scheduling youtube shorts and facebook reels

        how do i flag the video as facebook reel rather than normal video, it's vertical, 20 seconds, yet still being posted as video on facebook for youtube, it's being rejected out right both videos are to standard, can be posted normally with normal scheduler
      • Invitation-Based User Access in Zoho Analytics

        Hello everyone, We’re rolling out an important update on how users are added to your Zoho Analytics Organization and Workspaces. Previously, when admins added users, they were automatically added to the organization. Moving forward, to improve security
      • Filtert products by multi select custom field

        Hello, this is seems like a must addition, why it can not be done now?
      • Multiple images

        Hi Is there a way to insert multiple images in one image record or any way that instead of one image, I could upload 5 to 10 images together. Looking forward for a solution. Regards
      • Zoho Projects - Custom Objects

        Hello, is there the ability now, or in the near future, to add custom objects to Zoho Projects? The requirement here would be to have the ability to track change requests to a project's budget. The idea here is to have the ability to create a custom Object
      • Access CRM Variables from Formula field

        Is it possible to use a CRM variable (defined in Developer Space -> CRM Variables) in a formula field for calculations ?
      • Announcing Bigin India Meetups Across 8 Cities: July 29 - Aug 07

        Hello Biginners, We've got some exciting news to share! We're hosting our first round of Customer Meetups for 2025 in India, from 29th July - 9th August. Whether you're a Bigin newbie or a seasoned pro, this is your chance to meet customers from your
      • Why isn't there an Expense description field / column?

        Hello! I'm new to Zoho Books and accounting. I'm surprised there isn't a proper expense description field (and column in the overview "all expenses" page)? I thought this was a given in accounting, as visualizing expenses facilitates tracking them down?
      • New in Zoho PDF Editor: Watermarks, password protection, signature collection, and more.

        Hi Zoho Sign users! We are delighted to introduce the latest enhancements to Zoho PDF Editor, designed based on user feedback and feature requests. This update enables you to reorder, extract, and rotate PDF pages, add watermarks, and collect signatures.
      • Cant't update custom field when custom field is external lookup in Zoho Books

        Hello I use that : po = zoho.books.updateRecord("purchaseorders",XXXX,purchaseorder_id,updateCustomFieldseMap,"el_books_connection"); c_f_Map2 = Map(); c_f_Map2.put("label","EL ORDER ID"); c_f_Map2.put("value",el_order_id); c_f_List.add(c_f_Map2); updateCustomFieldseMap
      • Printed Reports, Increase Font SIZE

        I need to send some printed copies of financial reports to my attorney. The reports print out with microscopic fonts. How do I increase the font size so that a normal human can read the text? Every other accounting app can do this so I imagine I have
      • Avoid email sending!

        Hello, Thanks you Zoho for the wonderful apps you provide. Question: Is there a way to disable sending emails when: - creating an estimate or billing. Thanks Tommy
      • Need to show discount before total after subtotal

        Need to show discount before total after subtotal on my estimate template (see attachment)
      • Email a "thank you" note for this payment is NOW checked by default

        Hello Team, Just noticed that Email a "thank you" note for this payment is now checked by default. I tried searching in Preferences and there is no way to turn this off. I do not want this to be the default. Is there a way to turn this off?
      • End-to-end services hours

        We are trying to determine the best method of quoting service hours on quotes but only present the sum amount to a customer, without losing the tracking of quantity of hours for invoicing purposes. Does anyone have a good method they have determined?
      • Specific Approval Question

        Hi everyone, Just a quick question here. I have located the "Approval Type" in the preferences, which is great, and I am sure we could make use of it. However, I am trying to understand how I can implement an approval "workflow". The business call it
      • Zoho Books - Show Discount Totals When Greater Than Zero

        Hi Books Team, I understand that to show or hide discount amount on a Quote or Invoice, I need to use different templates. It would be a great quality of life improvement for users if we had an option to show or hide the discount amount at line item and
      • Specifying a filename for Schedule Reports

        Is it possible to specify a filename to use with scheduled reports? For example: With a general ledger report, instead of general_ledger.pdf I would like to include the date the report was generated in the filename so it is called general_ledger_202
      • Need to upsert "Created Time" field in Leads Module

        I am in the process of implementing Zoho CRM for my business. I need to modify the "Created By' field to reflect the actual date/time the lead was captured in my original Excel file. Otherwise, my conversion velocity data will always be inaccurate, which
      • HTML for confirmation email

        Hi, After a prospect submitted the Zoho form, we want to send a confirmation mail. In this mail we want to add our email signature. However, while this is possible in Zoho CRM this doesn't seem to be an option in Zoho Forms. Also an html editor is not
      • Fire a webhook when the user gets access to portal

        Hello, We would like to know if there is any way in which we can automate a webhook call if the user accepts the portal invitation that Zoho sends by email. The customer module does have the option to trigger webhooks when a customer is created, updated,
      • Enable History Tracking for Picklist Values Not Available

        When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?
      • Creating Payrun summary by fetching values from the employee payruns and adding them

        I am trying to make a processing payrun module. I want on Form load to autofill payrun summary eg Total Deductions, Total employer contributions etc by fetching one value after the other in the employee payrun information. So it should loop through the
      • Feature Request - Zoho Books - Add Retainer Invoices to CRM/Books integration

        Hi Books Team, My feature request is to include Retainer Invoices in the finance suite integration with Zoho CRM. This way we will be able to see if retainer invoices have been issued and paid. I have also noticed that when the generate retainer invoice
      • Books <-> CRM synchronisation with custom Fields

        Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync
      • Edit Reconciled Transactions

        I realize transaction amounts and certain accounts cannot be edited easily once reconciled, but when I audit my operational transactions quarterly and at the end of the year sometimes I need to change the expense account for a few transactions. To do
      • Next Page