Personnalisation des paramètres dans Zoho Mail

Personnalisation des paramètres dans Zoho Mail


Pourquoi cela compte-t-il ?

La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certaines équipes ou uniformiser l’image de marque, cette fonctionnalité s'assure une meilleure cohérence et efficacité dans l’utilisation des e-mails.

Personnalisation des paramètres

Chaque organisation est unique, tout comme ses politiques de communication. Grâce à la personnalisation des paramètres dans Zoho Mail, les administrateurs peuvent définir avec précision ce que les utilisateurs peuvent voir et faire dans la messagerie — jusque dans les moindres détails.
Il ne s’agit pas seulement d’imposer des restrictions, mais de s'assurer la cohérence, la conformité et un meilleur contrôle. Cette fonctionnalité fait partie des paramètres de politique d’e-mail disponibles dans la console d’administration de Zoho Mail. Voici ce qu’elle vous permet de faire.

Assurez une rédaction uniforme

Avec la personnalisation des paramètres, vous pouvez harmoniser la manière dont les e-mails sont rédigés par vos équipes. En tant qu’administrateur, vous avez la possibilité de :
  • Verrouiller le style de texte (police et taille).
  • Choisir le mode d’édition autorisé : texte brut ou enrichi.
  • Régler des comportements liés à l’envoi, comme le délai avant envoi ou la correction automatique.
  • Limiter l’accès à certains champs comme CC, BCC ou aux suggestions de contacts.
  • Fixer l’adresse de réponse pour éviter les erreurs d’expéditeur.
Utilisation recommandée : Idéal pour les équipes marketing, commerciales ou juridiques, où chaque message doit respecter la charte de communication.

Limiter les fonctionnalités selon les besoins des équipes

Chaque service a des besoins spécifiques. Avec Zoho Mail, vous avez la possibilité de :
  • Bloquer l’accès à la messagerie SecurePass pour les utilisateurs non concernés par les échanges sensibles.
  • Contrôler les droits d’accès aux liens permanents en définissant les permissions appropriées.

Contrôler la manière dont les e-mails sont affichés et utilisés

Définissez précisément comment les utilisateurs consultent et interagissent avec leur boîte de réception :
  • Déterminez comment les messages s’ouvrent (dans le volet de lecture, un nouvel onglet ou une fenêtre pop-up).
  • Activez ou désactivez des fonctionnalités comme les accusés de lecture, les zones de commentaires ou la traduction.
  • Verrouillez des comportements liés à la lecture, au regroupement des messages ou gérer les suppressions.
  • Contrôlez la visibilité des vues pour les e-mails non lus, les images externes ou le statut de lecture des spams.
  • Définissez un format horaire uniforme pour toute l’organisation.

Harmonisez l’expérience utilisateur au sein de votre organisation

Offrez une interface cohérente à tous les utilisateurs en verrouillant les paramètres suivants :
  • Le thème visuel (mode clair ou sombre)
  • Notifications de bureau
  • L’affichage de messages informatifs via une bannière globale
  • Définir des intervalles de nettoyage automatique des spams pour maintenir la boîte de réception propre.

Raccourcis clavier

Pour des raisons d’accessibilité ou dans le cadre de formations, vous pouvez activer ou désactiver l’usage des raccourcis clavier selon les profils d’utilisateur.

Sécurisez vos communications

Bloquez l’accès hors ligne pour éviter que les e-mails ne soient conservés sur l’appareil. Idéal dans les contextes professionnels où la sécurité est prioritaire.
Pour en savoir plus, consultez notre guide d’aide.

L'équipe Zoho France

    • Sticky Posts

    • Recommandez Zoho CRM Plus à vos amis et gagnez des crédits !

      Bonjour à tous,   Vous aimez travailler avec Zoho CRM Plus ? Et bien vous avez maintenant la possibilité de le recommander autour de vous pour aider votre réseau à améliorer son expérience client. Et bien sur c'est gagnant-gagnant ! Comment cela fonctionne
    • Découvrez Zoho Workplace

      Bonjour à tous ! Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher,
    • Découvrez Zoho Learn

      Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète

    Nederlandse Hulpbronnen


      • Recent Topics

      • Best way to handle a credit card download fiasco

        Hi there, hoping that someone knowledgable with book keeping can give me the answer here. One of my credit cards has been integrated with Zoho books and we have been downloading transactions with no issue. The credit card got compromised and was used
      • When Opening Zoho Mail I always get a Tab with an error (See attached image)

        Everytime I open Zoho mail I get this. It is trying to open a deleted email. I already tried going to Settings > While Starting up Changed that option back and forth but this persists. Its annoying. Other than that I love this. Any help would be appreciated.
      • Pre-Registration - Suggestion

        Suggest to add a Pre-Registration feature for non-scheduled events. Scenario is that we have a training academy and would like to collect pre-registrants prior to an actual scheduled event so we can use this as a basis for demand management and scheduling of new events for those expressing interest.
      • Not all messages showing in folders in iOS mail.app

        I have a bunch of emails filed in various folders. Those folders are showing all of the emails in them on Zoho.com and in the Zoho Mail app on my iPhone and my iPad. They also all show up fine in Mail.app on my Mac. The problem is that certain (not all)
      • Where do the 'Archived' mails go?

        I have hit 'Archive' on quite some mails I still needed, but didn't want in my inbox anymore. I obviously thought 'Archive' is not the same as 'Delete', since they don't even pass the trash folder this way, and right now I was looking for one of those
      • Signature image size changing on replied emails

        Hi, Sometimes I see the size of the image I use as signature changes when I open replied emails. Do you know why is this happening? It doesn't seem to happen when I send emails to Gmail though. Signature should look like in attachment "Signature_normal.jpg"
      • Não consigo enviar emails. "Razão:533"

        Não consigo enviar emails. "Razão: 533 Relaying disallowed. Invalid Domain" aparece e me impede de enviar emails... Como resolver o problema?
      • Error when setting up IMAP access in Gmail

        Hi I set up POP3 access via Gmail for my Zoho-hosted domain email. I just tried to change it to IMAP access, however when inputting the settings I received the following error message from Gmail "Missing +OK response upon connecting to the server: * OK
      • Zoholics Europe 2025: Unlocking the Power of Zoho CRM : A Hands-On Workshop

        Why should you attend? At Zoholics Europe 2025, Zoho’s official user conference, you’ll have the opportunity to connect directly with experts and explore powerful tools that help businesses elevate customer experiences. Be sure to attend one of the most
      • "Wrong password or login" Problem to configure Zoho on MAIL App on my Macbook

        Hi, I'm having problems to configure my e-mail on my MAIL App(Macbook pro). My e-mail is hari@trespontoum.net Actually was working perfectly, and still working on my Iphone. My MAIL App prompt me that my login or password is wrong. I tried to change 3
      • How do I delte a mailbox alias

        Hi everyome, I have created a mailbox alias on one of my accounts, but I can't figure out how to delete it again. When I go into the control panel on my super-admin account and click on user details and the settings for the user, I can see the mailbox
      • Allowing vendors to Upload Purchase Invoices against Purchase Order

        Work Flow: Once Project is executed, We send Purchase order to every Vendors asking them to Share the invoice against the same. Most of the time Vendors Send invoices through Mails but our Finance Team miss to book those Purchase Invoices in Zoho Books.
      • Deluge - forward incoming email with original attachments and content but new subject

        I'm working in ZohoMail with a 10GB paid account. Using a filter and a custom function, I can send a new mail with the original email content and a new subject, but I'm struggling to find how to attach the original attachment to a new mail - or even to
      • Error: "The conversation window has expired." on WhatsApp

        Hello, I would like to know why this error appears in the messages within WhatsApp from the CRM: "The conversation window has expired." The question arises because a potential client sent us a message at 11:00 PM and we are responding the next day at
      • How to Sync Desk KB and Sales IQ KB?

        Hi, we have just started to use Desk and are using the SalesIQ Chat. Ideally I'd like to use the 'FAQ' feature on chat (which uses SalesIQ KB) and also allow our customers to use the self-service KB that comes with Desk. Unfortunately they are two different
      • Need help! Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked.

        Hi Zoho team My account name is senpai.atelier, it’s been few days I can’t send Emails with the same error messages. I’ve raised the issue to support@zohomail.com that doesn’t respond to my query. I wonder if you may help troubleshooting soon.
      • Zoho arrives to Spam on all Microsoft Accounts (Outlook, Hotmail, Microsoft 365)

        I believe this is a very serious issue. All my email accounts in Zoho arrives straight to SPAM. Thing is, a lot of clients rely on email arriving to Inbox, specially on Microsoft Accounts since it is used a lot both for business and personal email sending.
      • Registeration

        I just added the TXT code. What next?
      • Cannot receive password protected zip files

        Hello, I cannot received a password protected attachments. Also all my members in the same domain has the same problems. Can you please help me? Best regrads
      • ERROR 554 5.1.8 Sender Address Blocked code(554)

        We have an email with Zoho ( comercial@bruiser.com.br), but, when we try associate the account in GMAIL, the server shows this message:  554 5.1.8 Sender Address Blocked code(554) I see this error appear when the limits of returns exceded 10 messages,
      • How do I associate pricebooks to a customer?

        I setup a few pricebooks, that worked fine. But now the only thing I can do with it, when I enter a quote or sales order, I can select which pricebook to use, but I have to do this product by product every time I add one. Is there a way to connect a pricebook
      • Zoho mail stopped receiving emails

        Our email are stopped to receive outsider email. i have checked the DSN, it's pointed to ZOho mail. Can anyone help me to fix this issue urgently? Thanks
      • send email from web application

        Hello, I'm experiencing an issue with sending emails from my web application. Here are the configuration parameters currently in use: ini Copia Modifica quarkus.mailer.from=noreply.sedis@mondonovo.net quarkus.mailer.host=smtp.zoho.com quarkus.mailer.port=465
      • Custom CSS in Zoho Form

        Hi, Please let me know, how we can add custom css in Zoho Form.  Thanks
      • Zoho Recruit

        Getting this issue
      • Missing Email

        We recently started using ZohoMail we migrated our users from google workspaces. The migration process seemed to have gone smoothly however not all emails are showing in the inbox folder. For example: If I sort the inbox folder from old to new. (Oldest
      • Client Script Quality of Life Improvements #1

        Since I'm doing quite a bit of client scripting, I wanted to advise the Zoho Dev teams about some items I have found in client script that could be improved upon. A lot of these are minor, but I feel are important none-the-less. Show Error on Subform
      • Account blocked after accessing via VPN

        All my accounts are blocked after using a VPN. I have submitted multiple support tickets without response. It’s critical that my email be restored asap Can you please provide a way to unblock my accounts
      • Exchange Rate Updates

        Hi, It would be great that when you work with multiple currencies, the exchange rate updates automagically every day (as seen on Zoho Books) or at least that when you create/update an opportunity the exchange rate could be manually updated, or maybe both!
      • Courses without signup

        Can I create "real" public courses where no signup is needed?
      • Espace Sandbox – Votre environnement de test sécurisé dans Zoho Projects

        Zoho Projects propose un sandbox sécurisé pour tester des configurations, des personnalisations et des modifications sans compromettre les données en production. Note : Disponible avec le plan Enterprise le plus récent basé sur les utilisateurs (y compris
      • Descargas en learn

        Buenos dias, yo en mis cursos para no tener que cargar los archivos que utilizare en las lecciones decidi utilizar la opcion de bloques para añadir un enlace de mi workdrive con el video que deseo para que sea todo mas organizado, pero hay un problema.
      • Mail delivery

        I initially had a problem sending any outgoing mail and was able to fix it on my own, given Zoho support never got back to me. However, despite being able to send emails now, none of my mail to different Gmail addresses are arriving, and they are not
      • Mermaid Support & Zoho Learn

        Hi Zoho Team, I’m currently working with Zoho Learn and was wondering if there’s any way to add support for Mermaid syntax to create flowcharts, sequence diagrams, and other visual elements within articles or lessons. Mermaid is widely used in technical
      • Blocked due to VPN

        Hi My account outgoing mails and IMAP access have been blocked due to using a vpn being interpreted as suspicious logins. I’ve tried to mail support but not sure if this is also blocked. This is extremely frustrating as I’m using a vpn because I’m travelling
      • reset admin access.

        I am a user under the domain @lanutraceuticals.com. I do not have admin access. Kindly let me know the administrator contact or help me reset admin access.”
      • Unsubscripation booked domin

        Kindly Un subscription booked domain
      • How to change Super Admin

        Good Day, Can someone kindly guide me on how to change the super Administrator. I have tried many times but could not succeed.
      • Events disappearing in Calendar

        To reproduce the bug: 1.- Add a new event in Calendar 2.- Type any name for the Event 3.- Click "Create" 4.- The event appears 5.- Click on the event to open it 6.- Optional: Edit the event 7.- Click OK 8.- After two seconds, the event disappears Now, click on another day and then come back to the inserted event's day. The event appears.
      • Mail transfer to a contact with multiple accounts

        Hi, Since we can only associate one email for a Contact across Zoho, would it be a problem if we want to merge our mailbox in the future? For example, Mr. Jones is the main POC for 5 accounts, once we merge our mail where would the messages go-- is it
      • Next Page