Hi,
I would like to ask if there was a best practice for recording the redemption of gift certificates in Zoho Books?
2 scenarios:
1. Customer buys products and the entire purchase is covered by the value of the gift certificate. For e.g. purchase value = $98, which is paid for by a gift certificate of $100.
2. Customer buys products and pays for the purchase with a combination of gift certificate and cash/credit card. For e.g. purchase value = $120, which is paid for by a gift certificate of $100 and the remaining $20 settled by cash/credit card.
Thank you!