We have set it up so we do not have to manually process invoices for hosting services expecting it to work.

12 days after it was due to go out we log in to see what has happened and the pathetic system has no real logical answer for why this has failed.

Seriously lift your game and make your products actually work and do what they are required to do.

Its costing my company time and effort to fix this shit. 

Straight up pathetic