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• Zoho Lens Feature Update: July 2025

  HD Snapshots Technicians can now capture high-quality images directly from the customer's mobile camera during a Zoho Lens session using the Snapshot feature. Delivering sharper, high-definition images for better remote assistance, improved issue diagnosis

• [Live webinar] Learning Table Series: Agent-assisted application development lifecycle

  Hello everyone, We are excited to invite you to another edition of the Learning Table Series webinar. Building an application involves more than just development. It starts with understanding business requirements and planning the solution before building

• Functions support in review process actions

  Hello everyone, Zoho CRM's review process actions now support functions, giving users complete flexibility to automate activities in all phases of record involvement in the review process - on submission, on review completion, and on rejection. Until

• Como conectar a API de Conversões da Meta com a Zoho (Analytics, CRM e SalesIQ)?

  Não estou conseguindo saber de quais anúncios são os leads que chegam pelo SalesIQ e nem como retornar a informação pra Meta dos leads que tiveram conversão em venda.

• Zoho Lens Feature Update: June 2025

  Smarter scheduling and stronger AR performance Improvements to our existing Schedule Session APIs and enhancements to AR capabilities to ensure reliable performance across diverse environments.

• Zoho Lens Feature Update: May 2025

  Zendesk – Zoho Lens Integration No more back-and-forth—now, you can resolve Zendesk tickets faster with Zoho Lens! Launch AR-powered remote sessions right from your helpdesk for faster, more effective issue resolution. Know more. Zoho SalesIQ – Zoho Lens

• Zoho Lens Feature Update: April 2025

  Introducing Geolocation This new feature offers enhanced location verification, enabling businesses to improve accuracy, ensure reliability, and optimize operations using the geolocation feature. Know More Enhanced measurement in Android devices This

• What's New in Zoho Analytics - August 2026

  Hello Users! This month puts you in control of how your analytics moves: promote content safely between workspaces with Deployment Management, govern data access and sign-in more precisely, and make your forecasts smarter with external drivers. There's

• Zoho Lens Feature Update: March 2025

  Enhanced accuracy for AR elements We have improved the efficiency and precision of AR elements like lines, rectangles, and ellipses across various planes. This enhancement allows technicians to seamlessly guide customers in different environments with

• Zoho Lens Feature Update: February 2025

  Introducing customer browser support We're thrilled to introduce a faster and more convenient way to support end users! Customers can now skip the hassle of downloading the mobile app and join remote sessions instantly from a browser window. With quick,

• Allow custom reminder times in Zoho Calendar on the web

  Hi, It would be great if the Zoho Calendar web interface allowed us to enter a custom reminder time when creating or editing an event. At the moment, the web version only seems to offer a predefined list of reminder times. However, in the Zoho Calendar

• Next Gen UI is coming to Vertical Studio

  Hello everyone, Vertical Studio is getting an upgrade, and we want to make sure you have plenty of time to prepare before it arrives. Next Gen UI is now opening up in Vertical Studio, bringing a cleaner workspace, smarter navigation, and a more intuitive

• Remove the mandatory Name Card buttons (or at least make them optional)

  Please remove the mandatory Name Card buttons (or at least make them optional) A recent change to the Name Card in Zoho SalesIQ (currently affecting WhatsApp) introduced mandatory buttons before a visitor can provide their name. I believe this change

• Print Zoho CRM Calendars

  Why is there no way to print a calendar in Zoho CRM? There should be a basic means to print a daily, weekly, or monthly calendar just like other calendar programs.

• Additional storage for Full Data sandbox

  Available across all DCs. Hello everyone, As CRM environments grow, production data naturally expands. Previously, a Full Data sandbox included 10 GB of storage by default. Once a production environment exceeded 10 GB, creating a new Full Data Sandbox

• Zoho Workshops: haal meer uit de Zoho-tools die u al gebruikt

  Veel organisaties gebruiken dagelijks één of meerdere Zoho-applicaties. Maar wist u dat er binnen diezelfde applicaties vaak nog veel meer mogelijkheden beschikbaar zijn dan u vandaag gebruikt? Dat is precies waarom we de Zoho Workshops organiseren. Op

• Tax in Quote

  Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

• How to apply custom fonts to Zoho Form

  Hi there, I hope you are doing well.  I would like to apply some branding colors and font changes to our current pricing form which is using the Zoho form service. I have read your documentation about how to apply fonts. But while updating the form theme,

• The Customer Happiness REST API is broken

  1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per

• Marketing Tip #48: Automate your marketing with workflow rules

  Good marketing isn't just about campaigns and content. It's also about showing up at the right moment for the right customer. The challenge is that those moments happen constantly, at different times, for different customers. You can't be there for all

• How long does Zoho keep your free account?

  If i stop using my free account does it ever go away? Or does Zoho keep my free account for forever?

• Zoho Cliq 7.0: Built for Uninterrupted Work

  Work today moves fast, but follow-ups, meetings, and coordination still get messy more than we often like to admit. Zoho Cliq 7.0 is all about making everyday work feel a little lighter—better collaboration, smoother workflows, more helpful assistance,

• Certification HDS de Zoho Creator : une avancée pour les acteurs de la santé en France

  Zoho Creator est désormais certifié HDS (Hébergeur de Données de Santé). En France, cette certification encadre les conditions dans lesquelles les données de santé peuvent être hébergées. Pour Zoho Creator, elle couvre l’ensemble de l’environnement :

• An important update for Zoho Cliq desktop users

  The latest version of the Zoho Cliq desktop app (v1.8.0) will no longer be supported on macOS 10.15 Catalina and earlier versions. This is because the framework we use (Electron) no longer supports some older macOS versions. If you’re using macOS 10.15

• Introducing Zoho DAP Integration: A user onboarding solution

  Getting your agile team to quickly adopt Zoho Sprints as their project management system could be a challenge. There are principles, modules, and workflows that need proper assistance. Although there are abundant resources available, a simple, contextual,

• Como distribuir chats do SalesIQ

  Os chats do SalesIQ possuem as seguintes segmentações: - Chats ativos - Chats perdidos - Chats reabertos - Chats fechados - Chats monitorizados - Chats na fila Porém, o SalesIQ só envia os chats para Ativos e Fechados. Mesmo se um chat for perdido, ele

• ¡Compra tu entrada! Zoho Workshops: IA Agéntica - 3 y 4 de noviembre 2026

  Los Workshops de Zoho vuelven a España este noviembre Si quieres sacar el máximo partido al ecosistema de Zoho y conocer de primera mano las últimas novedades en IA Agéntica y más, en noviembre tienes una cita imprescindible. Los Workshops de Zoho España

• When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected

  When creating a deal in Bigin, i can select any contact from my list even if that contact is not associated with the company i've selected - does anyone have a solution for that?

• Can't see Analytic components in full-size?

  When I build a component into my Analytics dashboard, there is no option to either click on the title or into the three dots to expand the chart to full-size... Am I missing something? Trying to make sense of a tiny line chart would be a major issue!

• Kiosk Page Refresh

  We have a Kiosk running from a button in contacts to update values and also add related lists, which works great, but when the kiosk is finished the page does not refresh to show the changes. Is there a way to force the contact to refresh/update when

• Zoho CRM Functions: Redesigned Interface, Rich Analytics, and Multi-Language Support

  Hello everyone! We have given Functions in Zoho CRM a major overhaul with a new interface that makes it easier to build, organize, monitor, and troubleshoot your functions throughout their lifecycle. As part of this revamp, we have also introduced a unified

• Bank reconciliation auto-selects checks that cleared the bank after the period end date

  During bank reconciliation, Zoho Books pre-selects transactions as cleared based on the payment date recorded in Zoho Books — even when the bank clearing date, which Zoho displays in that same row, falls after the reconciliation period end date. The practical

• Enable Credit Note creation for Sales Returns BEFORE receiving goods

  Currently, it is not possible to issue a Credit Note linked to a Sales Return until the goods have been officially marked as "received" in the system. In our business, we often need to issue a credit note to our clients immediately upon the initiation

• About products & categories URL

  hello guys, I'm trying to migrate date from Magento 2 to Zoho Commerce and I have some doubt about URL. In my M2 for product I have "Url Key" field with value like this: "product-url" and page appear like this: "www.sitename.com/product-url.html" In ZC

• Backorder process review - Automating Removal of Sales Order from "On Hold" When PO is Received

  Hello Zoho Inventory Team, Currently, sales orders in On Hold status are released only when the bill for the purchase order is created. In our workflow, it would be much more efficient if the sales order could automatically move out of On Hold as soon

• Mail Id’s backup

  Dear Zoho Team, Kindly share the backup of my all mail id’s associated with Zoho account. Thanks, Saurabh Sharma +91 8851066915

• Converting universal measurements

  I don’t understand why the system does not offer the conversion automatically of a unit into a sub unit or other fixed equivalent like feet, inches, meter and centimeter. Eg. if I produce 12 meter long cables, I can sell them as a unit or I can sell them

• Add a MATRIX field to the forms creation

  Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull

• Data types inconsistent

  The issue is a nutshell. Export customer data from Bigin into zoho sheet. Create a simple flow that any addition or update in sheet is synced back to Bigin. You would of thought the data type of the data exported from Bigin would be consistent with the

• ZOHO Campaignで表のカラムの幅を調整したい。

  表を作成した際、個々のカラムの幅を調整したいのですが、方法が分かりません。 どなたかご存じの方ご教示ください。

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