The Zoho Meeting Video Quality Crisis

The Zoho Meeting Video Quality Crisis

   I'm evaluating Zoho One for my business in Switzerland, and I must address a critical concern that threatens our potential adoption of the platform—the persistently poor performance of Zoho Meeting's video conferencing capabilities. In today's digital-first workplace, video conferencing isn't just another feature; it's the cornerstone of modern business communication, as essential as email for connecting with clients, conducting training sessions, and maintaining team cohesion across locations.


   While Zoho One offers an impressive suite of integrated business tools, the video quality of Zoho Meeting remains significantly below the standards set by platforms like Zoom and Microsoft Teams. This isn't a new issue—I've discovered that customers have been reporting these same problems for four years without seeing meaningful improvements. The persistence of these issues, despite years of customer feedback, raises serious questions about Zoho's commitment to core business communication tools.


   These performance issues go beyond mere inconvenience—they fundamentally undermine our ability to maintain professional communications. In our test calls, we've consistently experienced choppy video, delayed video, bad looking video, that make it impossible to consider Zoho Meeting as our primary video conferencing solution. For a company positioning itself as an enterprise-grade solution provider, the current state of Zoho Meeting is, frankly, damaging to Zoho's reputation and credibility.


   Now, one might suggest simply bypassing Zoho Meeting and using alternative solutions. However, the continued presence of such an underperforming core business tool raises broader concerns about Zoho's strategic decision-making and quality standards. When a company maintains a subpar product in such a critical category, it inevitably casts shadows on the perception of their overall professional standards and technology capabilities.


   This leads to a critical strategic question: Wouldn't it be more beneficial for Zoho to either forge strategic partnerships with leading video conferencing providers or redirect their resources toward building more robust integrations with platforms like Zoom and Microsoft Teams? This approach would demonstrate both business acumen and a clear understanding of enterprise needs, rather than continuing to offer a solution that falls so far short of market standards. Sometimes, acknowledging that a competitor has built a superior solution and focusing on seamless integration is a stronger strategy than maintaining a weak offering that damages your brand.


   This situation requires immediate attention from Zoho's senior leadership team. The trust of your customer base, built through your other excellent products, is being eroded by what appears to be a lack of prioritization of this critical business tool. While your development team has undoubtedly worked hard, the lack of progress suggests this needs escalation to the highest levels of decision-making within Zoho.


   I strongly urge Zoho's senior leadership to make this a top priority—whether that means committing the resources needed to bring Zoho Meeting up to competitive standards or pivoting to a partnership strategy that better serves your customers. The potential of Zoho One as a comprehensive business solution is remarkable, but in 2024, reliable video conferencing isn't optional—it's a make-or-break feature that influences the entire platform's viability for modern organizations.


   Would other users from around the world share their experiences with Zoho Meeting's performance? And to the Zoho team, particularly senior leadership: What concrete steps are being taken to address these long-standing performance challenges? Is there consideration being given to alternative strategies that might better serve your customers' needs?

   A statement from Zoho's Senior Product Manager for Zoho Meeting would send a strong first signal. 

ps. Even Zoho Partners publishing on YouTube admit that Zoho Meeting it is unfit for business
(link to the relevant part below):





And using simulated footage rather than an actual product demonstration on your YouTube channel does not give potential users an accurate representation of the real user experience:




Remo

    • Sticky Posts

    • Zoho Meeting is included in Zoho One now!

      Hello Everyone, For those who waited for the integration of Zoho Meeting with Zoho One, here is the good news. The integration has been completed and you can now add the Zoho Meeting application in your Zoho One portal. Edition included in Zoho One License You will get Enterprise plan of Zoho Meeting, using which you can host online meetings with up to 100 participants and webinars with up to 100 attendees. You will also get the cloud storage for 25 session recordings/user. Adding Zoho Meeting application

    • Zoho Meeting Updates: Bug Fixes in Meetings and Webinars, and Desktop App Enhancements

      Hi there, We hope you are all safe and well. Following our previous feature release, we have added some enhancements and bug fixes for the improved functioning of Zoho Meeting. Let's take a look at last month's updates: Online meeting updates The microphone button remained active even when a user switched to phone audio. This issue has been fixed. An error caused the microphone status of participants to be wrongly displayed in the meeting toolbar and the attendees list.This issue has been fixed.

    • V2.7: Introducing webinar co-organizers, enhanced screen sharing quality, choosing external webcam, region based dial-in number display and more.

      Dear All, Here comes the new updates from Zoho Meeting that are recently rolled out! We 're introducing co-organizers in the webinar, done major improvements in screen sharing quality and more.   Introducing co-organizers in the webinar You can now invite co-organizers to help you manage your webinar. Co-organizer can launch polls, answer questions, change presenters during the webinar, record webinar, view all attendees/staff and more. Learn more. Webinar CoOrganizers   Enhanced screen sharing quality

    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday at 8:30 to 9:00 AM PDT.   In this webinar, you will learn how to: Organize and host webinars Engage your audience with polls and Q&A Generate analytical reports Schedule and attend online meetings Record and share meetings and webinars Co-branding and user management

    • Live webinar: A complete overview of Zoho Meeting

      Are you looking for ways to engage and communicate with large audiences? Learn how Zoho Meeting can empower you from conducting online meetings with your team to hosting webinars for your sales leads. Join us for a live webinar this Thursday. Here's what you can learn: Webinar scheduling and preparation Attendee interaction and engagement In-depth post webinar analytics Scheduling and hosting online meetings Managing your recordings Co-branding and user management Date: Thursday, March 29th, 2018

    Nederlandse Hulpbronnen


      • Recent Topics

      • Cliq iOS can't see shared screen

        Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards

      • Support www.camcard.com

        Hi, Is it possible CRM Zoho have integrations with https://camcard.com/? Thanks Br, Andy

      • Subform edits don't appear in parent record timeline?

        Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user

      • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

        Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

      • How we cut CRM updates from ~20 minutes down to 2, our real workflow

        Updating the Zoho CRM after every call used to be one of the biggest time sucks for our team. By the time you write your notes, clean them up, fill in the fields, and log everything properly… you’ve easily lost 15–20 minutes per call. We started experimenting

      • How can I assign courses to Spaces?

        How can I make courses show up here in this space?:

      • How to assign one Manual to multiple Spaces?

        Hello, I have two spaces, one called tech knowledge and the other one called HR knowledge. I have a manual that is called HR tech. I want to assign this manual to HR knowledge and tech knowledge. How should I do that?

      • Arattai App Features Update

        1. Offline Messaging & Sync Enable users to compose messages without internet and deliver them automatically via peer-to-peer methods (Bluetooth/WiFi Direct) when nearby users are available. This would be a game-changer for rural India with unreliable

      • Zoho CRM mobile app update: Reports module for Android app

        Hello everyone You can now access the Reports module in your Zoho CRM Android app. With this update, you can view any report created in CRM web app in your mobile app. <br> Once you open the report, you can tap on any record to view its details.

      • I have already created some Bots, Commands, and Widgets in Cliq, but I am still not seeing the “Create Extension” option in my account. Could you please help me enable or access this option?

      • Zoho Books Sandbox environment

        Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a

      • How to add Product Add-Ons, Mandatory Forms, and Auto-Save Address in Zoho Commerce

        Hi all, I need help setting up several behaviors in Zoho Commerce. I can’t find the correct configuration options, so I want to confirm whether these are supported or if there is a workaround. 1. Product-Specific Add-Ons (Example: GWB Subscription) When

      • Zoho Workdrive - Communication / Chat Bar

        Hi Team, Please consider adding an option to allow admins to turn on or off the Zoho Communication Bar. Example of what I mean by Communication Bar: It's such a pain sometimes when I'm in WorkDrive and I want to share a link to a file with a colleague

      • Zoho CRM - Writing Assistant Tone

        Hi Zoho CRM Team, Text in my emails often gets underlined in yellow because I tend to use a more informal tone with my client's, like using "I'm" instead of "I am". Is there some way for me to tell the system that this is my preferred writing tone, so

      • Work Order Assignment for Engineers Handling Their Own Requests

        I’m setting up FSM for a business where there are multiple engineers, but each engineer handles their own process end-to-end receiving the service request, creating the work order, and completing the field service job. I noticed that I must create an

      • Proposal for Creating a Unique "Address" Entity in Zoho FSM

        The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides

      • Request for Auto PO - Min–Max based Automated Purchase Feature

        Dear Zoho POS Team, I’m writing to request a feature enhancement that would significantly streamline inventory management for businesses using Zoho POS — particularly supermarkets, FMCG retail, and multi-store operations like ours. Feature Requested:

      • Zohomail

        Im trying to setup email address zoho

      • PROBLEMA

        Salve, non riesco a inviare email, e mi esce una tabela errore temporaneo. come posso risolvere il problema ?

      • Forever FREE Business Email with Zoho Mail

        Forever FREE Business Email with Zoho Mail: is it available?

      • CRM: hosting a single html file in Zoho and displaying it as a widget

        I have seen that CRM offers the option of uploading a web project to Zoho itself and displaying it as a widget in CRM. The instructions then talk about setting a development environment with Node and developing an application to upload to Zoho. But I

      • Weekly Tips : Make collaboration effortless with Whiteboard in Zoho Mail

        Working with your team often means switching between emails, notes, and other applications just to explain an idea. Maybe you are trying to sketch a layout, plan a workflow, or quickly brainstorm ideas—with text alone, things can get confusing. So how

      • Formula field number of days between 2 dates

        Hi, I want to have a formula field which calculates the following: IF EndDate < TODAY and Oproep is true (this is a checkbox field) than EndDate - StartDate, otherwise TODAY - StartDate It should calculate the number of days How can I write this for

      • Show Custom Button in Portal Listview Canvas

        I have created a custom button that shows in a list view of deals (internally I can see it). I have permissions to allow this button on the portal. But it is not displaying in the canvas list? Before I do too much leg work, is this function allowed?

      • Improved RingCentral Integration

        We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.

      • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

        Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything

      • search and Smart Bar both missing in Mail

        One of the users on my account does not have the search bar at the top right or the Smart Bar at the bottom left of the desktop Mail app. Any ideas how to get those back?

      • What's New in Zoho Analytics - November 2025

        We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's

      • ZOHO reporting DKIM entries are not configured, when they have been configured and verified by 3rd parties

        Why is ZOHO reporting to my organisation users the following: "The DKIM entries in your domain's DNS records are not configured. Please contact your administrator for configuring DKIM to ensure optimal RSVP invite delivery." When I have configured the

      • Manage Bookings directly from Zoho Mail

        Greetings from the Zoho Bookings team! We’re introducing the new Zoho Bookings extension for Zoho Mail, designed to help you view appointments, copy time slots and share booking links without leaving your inbox. This integration brings scheduling right

      • My notes from the past 2 months have disappeared

        Hola, necesito ayuda urgente. Hoy, al iniciar sesión en mi Zoho Notebook como todos los días, me llevé una gran sorpresa al descubrir que todas mis notas de los últimos dos meses habían desaparecido. Estas notas son muy importantes para mí, ya que uso

      • How can I load a network into the cliq desktop app?

        I have both the standard cliq log in for my org and I am part of a cliq network. In the browser I can choose which I log in to. However, in teh desktop app if I log in it will alwasy load my org's cliq. Can I switch this to the network I have create

      • Ability to modify what displays in calendar invite?

        I am a long time calendly user and want to make the switch to bookings.  I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link?  I can add it to the emails no problem, but I would also like it to display on their calendar.  Is there some work around I can do to get it on the calendar?  Also am I able to modify the calendar event title?

      • Issue with Booking Confirmation Page Not Displaying, Leading to Customer Anxiety and Unnecessary Support Calls

        I am writing to express my growing concern regarding the confirmation process in Zoho Bookings, particularly the inconsistent display of the confirmation page after a successful payment. As a mobile service provider, I rely on Zoho Bookings platform for

      • Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment?

        Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment? I would like to set it up so only staff can schedule appointments. Is this possible?

      • Is there a way to generate a virtual meeting for a group service in Zoho Bookings?

        Are virtual meetings not supported for group services/meetings? I have integrated Zoom with one-on-one services, but I need a way to create an online group meeting. Thanks

      • Tracking Snippet not working in Zoho Marketing Automation!

        First off, the fact that you have to wait about 12-24 hours for every response is terrible. How are we supposed to conduct business? Second, we have been trying for several days to get the Tracking Code Snippet in marketing automation to work, to no avail.

      • Introducing VeriFactu Support in Zoho Books

        Hello users, Spain has introduced the VeriFactu system under Real Decreto 1007/2023 to ensure integrity, traceability, and anti-fraud compliance in e-invoicing. Starting January 1, 2026, all B2B invoices must be reported to Agencia Estatal de Administración

      • Where we can change the icon in social preview

        Hi, we changed our logo, and the image that appear in preview (ex : when we post a appointment link somewhere) is still our old logo. I did change our logo in the org setting. https://bookings.zoho.com/app/#/home/dashboard/settings/basic-info?clview=false

      • Zoho Bookings changes Lead Source

        Hi. i would like to know if there's a way for Zoho Bookings to not change the lead source when booking a lead for an appointment as the lead source will be used in a report. Scenario: Lead source: Website after booking an appointment Lead source: Zoho Bookings Thanks. Dan

      • Next Page