Trouble fetching custom fields from Zoho Booking

Trouble fetching custom fields from Zoho Booking

I'm following the instructions from here :
https://help.zoho.com/portal/en/kb/flow/user-guide/app-specific-documentation/articles/zoho-bookings#1_Problem_with_accessing_custom_fields

But I can't get this to work. Here is the result of a test booking :


I'm specifically looking at the fields Company Name and Job Title (and I'm aware that the comment field is a long one, but that's what was requested !)

I have setup the below
Making sure to use the double underscore for the spaces

But when I view the inputs it just says null