Unlocking the power of feedback surveys for business growth with the Qualtrics for Zoho CRM extension

Unlocking the power of feedback surveys for business growth with the Qualtrics for Zoho CRM extension



Dear Users,

In today's dynamic and customer-centric market, feedback surveys are an essential tool for businesses and organizations seeking to understand, adapt, and succeed. They allow organizations to understand customer needs, identify potential areas for improvement, and eventually thrive. By leveraging feedback to drive improvement and innovation, organizations can foster stronger relationships with customers, enhance their products/services, and achieve sustainable growth and success. For sending these feedback surveys, there are multiple options available in the market, and one such option is Qualtrics.

Qualtrics is an experience management platform that helps organizations conduct surveys, collect feedback, and implement action plans to improve experiences. It helps businesses and organizations measure and enhance various aspects of their operations, such as customer satisfaction, employee engagement, and brand perception.

If you're a Zoho CRM user looking to integrate customer feedback and CRM data without having to juggle between the two, look no further and say hello to our Qualtrics for Zoho CRM extension.

With the Qualtrics for Zoho CRM extension, you can integrate Qualtrics services with your Zoho CRM, enabling you to send feedback surveys to your customers from within Zoho CRM. Here’s how the extension can benefit your business:
  • Post-purchase surveys: Automatically trigger surveys after a customer makes a purchase. Their feedback can be captured directly in Zoho CRM, allowing your sales and support teams to understand satisfaction levels and address any issues promptly.
  • Product feedback loop: Collect feedback from customers about your products or services through surveys. By integrating with Zoho CRM, product managers and sales teams can access this feedback alongside customer data, informing product development and sales strategies.
  • Enhanced customer satisfaction: Understand your customers better and tailor your interactions based on real-time feedback, helping you build stronger relationships with customers and leading to increased loyalty.
We hope you've enjoyed this look at how the Qualtrics for Zoho CRM extension can streamline feedback collection processes and empower teams to make data-driven decisions that enhance customer satisfaction and drive business growth.

Ready to revolutionize your CRM experience? Purchase the Qualtrics for Zoho CRM extension from Zoho Marketplace. If you'd like more information before buying, no problem! You'll receive a 15-day free trial to test out the extension.

Please read our help documentation to learn about configuring the integration and other important details. For additional similar extensions, you can explore Zoho Marketplace.

If you have any questions, please leave a comment below or contact us at support@zohomarketplace.com. We will gladly assist you!

    Nederlandse Hulpbronnen


      • Recent Topics

      • Zoho reply to not working. just reply to my self

        Hello. i using on my wordpress website a contact form from Wsform. i can set the reply to email there. normally it works. but since i am using your wordpress plugin zoho mail it doesn`t work. its not using the reply to (email from customer). I just can
      • Can't receive any email from other platform

        Hello,everyone, i'm just join zoho and create two email accounts for my own business. I was using it to get a verified email from stripe, but can't receive it. and I use my private gmail account to send test email twice, first time show below reply, but
      • Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts

        Can some on help me regarding our account . thank you so much
      • Zoho Creator integration with Sage 50

        Hi, Wondering if anyone has had any experience connecting Zoho to Sage 50 and could share any information on this matter. Thank you.
      • Conditional Email Forwarding

        How can I set conditional email forwarding of the users? For example: Mail should be forwarded to a address only if it comes from a particular sender. So, I want such email forwarding, which forwards mails based on particular conditions, like the incoming
      • Incoming emails not appearing in Inbox

        Hello, I have an issue with incoming emails sent from my website (domain: h2ostop.si). Emails are visible in the Sent folder, which means they are successfully sent through Zoho SMTP, but they never appear in my Inbox. Nothing arrives in Inbox, Spam,
      • Email Opt Out Question

        Has the problem where if a customer is emailed opt out prevents you sending standard emails? For me this feature is simply to stop any email marketing and should not block people from receiving emails via Zoho mobile, which makes no sense.
      • Can No Longer Access Zoho Email Accounts from iPhone or iPad Apple Mail Apps ,.

        Keeps asking for password, Says ID or password incorrect. Tried creating a new app specific password. Same result. Is this possibly related to the server maintenance. Have verified all email settings, userid and password. This has worked for years until
      • Latest update caused issue in using marathi typingzoho

        With latest update now marathi typing does Not work in zohonotebook. I preferred zoho over other because it was supporting marathi font without any distortion.. But after new update,keyborad simply does not work
      • Login verification emails never received.

        I can't login to my account. You send a verification email, but it never arrives. This is a common problem, frequently caused by some relay point out there classifying the sender as a spammer. Is there anything I can do to bypass this? Maybe get a text
      • Global lists for Multi select

        It would be great if I could select a global list to use for a multi select dropdown filed.
      • Yahoo is rejecting e-mails sent from a Zoho server

        Diagnostic-Code: 4.7.0 [TSS04] Messages from 136.143.169.51 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes Remote-MTA: dns; mta5.am0.yahoodns.net
      • Yahoo blocks e-mail sent from Zoho servers

        Getting this for a bunch of Yahoo addresses. Do you know if some of your servers got blacklisted? Diagnostic-Code: 4.7.0 [TSS04] Messages from 136.143.169.51 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
      • Working with dates and Function Field

        Hello friends! I'm trying to add days to a date, however the field function will always shows 00:00:00 after the resultant date. How can I display only the date, whithout the time? toDate(input.request_date.addDay(input.Prazo_acordado),"MM,d,yyyy") The code above will result something like "11-Feb-2020 00:00:00", but I want to display only "11-Feb-2020"
      • What's New in Zoho Analytics - November 2025

        We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's
      • Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime.

        Please help my account got blocked automatically, can you help me how to avoid it? Thanks so much
      • temporary system errorlouis

        J'essaye d'envoyer des mails avec mes 2 adresses mail qe nous avons sur le compte arthur@lepunch.fr et louis@lepunch.fr mais j'ai toujours le message temporaire system error, je reçois les mails mais impossible d'en envoyer a qui que ce soit
      • How to Cancel/Delete Queued Mail Merge?

        Hi. I just tried to do a mail merge before realizing there's a limit on number of sends. I accidentally sent one of my lists twice, and all of those emails are currently queued. Is there any way to cancel or delete a queued mail merge? Would love to be
      • SOLVED: Stopping Multiple Invitations when sync with Google Calendar

        I wanted to share this solution as I wasn't able to find it when searching through the Zoho community and via web search. The issue: When requestor books a meeting through Zoho Bookings, the requestor receives a confirmation email from both Bookings and
      • Need to add a new admin for my domain

        Hello Zoho Support, I am the owner of the domain localeistanbul.com. The current super admin account (admin@localeistanbul.com) is not accessible. I do not want to reset or delete the existing account because I need to keep all existing emails. Please
      • Possible Fraud Site.

        Hello. I received a text with the sender's name as zoho, claiming that my account was at risk and that I should sign in at https://verify.zohomails.ru/signin to verify my account. I signed in on the web address above, and a few days later someone hacked
      • Zoho mail to Teaminbox

        Hello, We're searching for new mail program. Now I'm testing a bit with zoho mail and team inbox. My findings in the research: Pop mail throught zoho mail is almost instant. Any pop or imap via external provider takes a couple minutes to 15 minutes before
      • Crear tarea CRM con recordatorio desde Zoho Flow

        Hola, estoy intentando crear desde Zoho Flow una tarea en CRM. Lo he logrado hacer pero sin recordatorio, ya que no se como se debe escribir el string adecuado. He probado varias alternativas, pero ninguna me funcionó hasta ahora. - FREQ=NONE;ACTION=EMAIL;TRIGGER=DATE-TIME:${FechaVto}
      • Inquiry Regarding Automated Assignment of Zoho TeamInbox Messages using Zoho Flow and Deluge

        Hello, Our company is currently using Zoho TeamInbox, and we are interested in automating the assignment of responsible parties using tools such as ZOHO Flow and Deluge. Is it possible to achieve this? Allow me to provide more details. Currently, when
      • Multiple clients in one project

        Hi team, What is the possibility to have more than one client to be linked for one project in the Zoho Books? Our business model is to have a project, and this project have expenses/bills, as well, we issue invoices for this same project to several customers.
      • Upgrade Zoho Desk Agent-Side Answer Bot to GenAI

        Hello Zoho Desk Team, We hope you're doing well. Following the recent announcements and rollout of the GenAI-based Answer Bot in Zoho SalesIQ (Nova '25), we’d like to formally request a similar upgrade for the Answer Bot used by agents inside Zoho Desk.
      • Marketers' Space: The importance of warming up your sender domain

        Hello Marketers, Welcome back to yet another post! Today, we'll talk about why warming up your sender domain matters. Imagine you've recently started a business and want to share the news with your customers. You've designed a great email campaign using
      • An Exclusive Session for Zoho Desk Users: AI in Zoho Desk

        A Zoho Community Learning Initiative Hello everyone! This is an announcement for Zoho Desk users and anyone exploring Zoho Desk. With every nook and corner buzzing, "AI's here, AI's there," it's the right time for us to take a closer look at how the AI
      • Search Just Got Smarter in Notebook

        Hello there! Introducing Our New & Improved Search Experience! We heard your feedback! Many of you shared that our previous search had some challenges like • Inconsistent results across different clients • Limited accuracy in finding the right content
      • Zoho Desk app update - AI Integration for IM Chats

        Hello everyone! We have now introduced AI integration for IM Chats within the Zoho Desk mobile app. To access the feature, please enable the 'Generative AI' settings on the desktop site(desk.zoho.com). Please refer to the help link attached below: Zoho
      • Open A.I assistant Connect with Zoho Desk instant Message Conversations

        I would like to know how do I connect my instant messenger in Zoho desk with my Open A.I Gpt Assistant. this is very easy to setup using the Salesiq Zobot but when it comes to Zoho Desk i cannot figure how to make the connection. Ideal workflow Customers
      • Cannot upgrade subscription plan due to payment error message

        Hi Zoho team, This is to request support on an issue I am facing during an upgrade I am trying to make to our company's yearly Zoho subscription. I am trying to add 3 more license to my plan and during the payment phase I get the below error as in the
      • Enhancing Zia's service with better contextual responses and article generation

        Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while
      • Zoho Desk app update: AI powered features

        Hello everyone! We’ve introduced various AI-powered services on the Zoho Desk app. Let's take a look at what's new. Generate Content: Generate Content uses AI to formulate responses based on the your query and provides a ready-to-use reply which can be
      • Bulk update Archived Ticket

        Dear All We would like to update the "Category" values to the new filed. We found the archived Ticket seems to be don't support the bulk action. Do we have any way to update it. Finally, we would to generate a report for our ticket system. Regards I
      • Channel Configuration and Default Channels

        There are some of the default fields that cannot be removed or changed. Examples are the social media ones, such as Facebook. It would be nice to be able to remove these fields as it would be confusing if someone selected this but it's not configure
      • Delay function execute

        I've got a workflow which uses a webhook to send information to Flow, which in return updates a record in Creator. Problem is, by the time this has executed, the rest of my script has run and can't find the (yet to be) updated info in the record. Is there
      • Support www.camcard.com

        Hi, Is it possible CRM Zoho have integrations with https://camcard.com/? Thanks Br, Andy
      • Option to Customize Career Site URL Without “/jobs/Careers”

        Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to
      • Can't make a document editable to anyone

        Hey everyone, I am using Zoho Workdrive and trying to share a document so that it is editable by anyone with the link. I am trying to convince people to shift from Google to Zoho, but they don't have accounts yet. When I try to change the share settings
      • Next Page