Update on the recent Apache Log4j2 vulnerabilities - Impact on Zoho Analytics On Premise Deployments

Update on the recent Apache Log4j2 vulnerabilities - Impact on Zoho Analytics On Premise Deployments

Dear Users,
 
Three high severity vulnerabilities (CVE- 2021-44228, CVE-2021-45105 and CVE-2021-45046), impacting multiple versions of Apache Log4j utility, was disclosed publicly on December 9, 2021. We have found no evidence of any successful exploitation in Zoho Analytics On Premise software as of today. We are continuing to analyse the issue and will provide updates of any new findings.
 
However the affected log4j version is present within Zoho Analytics On Premise as a bundled dependency, hence we strongly recommend all our customers to follow the below steps as a precautionary measure:
 
Linux users:
  • Open a terminal and navigate to "Analytics/lib/".
  • Execute the command "zip -q -d log4j-core-*.jar org/apache/logging/log4j/core/lookup/JndiLookup.class".
  • Restart Zoho Analytics On Premise service.
Windows users:
  • Download and install 7-Zip from the 7-Zip home page
  • After installing 7-Zip, open a command prompt and navigate to the 7-Zip installation folder (ex: C:\Program Files\7-Zip\).
  • Now execute the command: "7z d <Zoho_Analytics_installed_Location>\Analytics\lib\log4j-core-2.7.jar org\apache\logging\log4j\core\lookup\JndiLookup.class". This will look like "7z d C:\Zoho\Analytics\lib\log4j-core-2.7.jar org\apache\logging\log4j\core\lookup\JndiLookup.class"
  • Restart Zoho Analytics On Premise service.
Note: These vulnerabilities will be fixed in Zoho Analytics On Premise from build 5070 (upcoming). The above steps are applicable only if your Zoho Analytics On Premise is on build 5000, 5010, 5020, 5030, 5050, and 5060. The rest of the Zoho Analytics On Premise builds are not affected.
 
Important Note: Zoho Analytics cloud service is also not affected by these vulnerabilities. Please refer to this link for more details on this.
 
For any additional details or assistance, please reach out to us at onprem-support@zohoanalytics.com
 
Last updated on : 22nd Dec 2021 09:15 GMT

      Bootcamp
      Community
      Pricing
      Webinars
      What's New
      Integrations
      Contact Support
      Contact Sales



          Zoho Survey Resources
            Features
            Survey Templates
            Integrations
            Community
            iOS Mobile Surveys
            Pricing
            Android Mobile Surveys
            Insurvey Blogs
            Insight Blogs
            Tips & Tricks





                          Setup Zoho Bigin in 30 Minitues
                          Latest Feature Updates

                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day




                                Zoho Marketing Automation
                                  Zoho SalesIQ Resources

                                        • Sticky Posts

                                        • We are coming to your city! Zoho Analytics Community Meetup

                                          Hello, business leaders and data enthusiasts! We are delighted to announce that registrations are now open for the ZUG meetups, and we can't wait for you to be a part of them. Our in-house analytics experts are geared up to lead discussions on constructing

                                        • Zoho Analytics: 2021 Look Back

                                          As we start a new year in 2022, here's some of our top moments from 2021. Zoho Analytics in 2021

                                        • [Customer Talk] PREMO Group's Analyst Interview at Zoho Day 2022

                                          Premo Group, a 50 year old Spanish Manufacturing Company, has been our long-standing customer with #ZohoAnalytics. They've been using our platform for their end-to-end, unified business analytics solution.  Hear more from Claudio Cabeza, Director at PREMO

                                        • Announcing Zoho Analytics 5.0 -- A Modern Self-service BI & Analytics Platform

                                          We are extremely delighted to unveil Zoho Analytics 5.0 - A Modern Self-service BI and Analytics platform to the public. Experience analytics like never before with the following new capabilities and enhancements: Comprehensive AI-Powered Data Preparation

                                        • Zoho Analytics | Quarterly Newsletter | Q2 2022

                                          Hello Everyone! I hope all of you are safe and well! Zoho Analytics - Q2 Quarterly Newsletter is out now! Check out the newsletter (attachment) to know all about our new features, recognitions, webinars, blogs, and many more exciting things.  Do let us


                                        Manage your brands on social media
                                        Access Zoho Social

                                          Zoho Pagesense Resources


                                              Zoho TeamInbox Resources

                                                Zoho DataPrep Resources



                                                  Zoho CRM Plus Resources

                                                    Zoho Books Resources


                                                      Zoho Subscriptions Resources

                                                        Zoho Projects Resources


                                                          Zoho Sprints Resources


                                                            Qntrl Resources


                                                              Zoho Creator Resources


                                                                Zoho WorkDrive Resources



                                                                  Zoho Campaigns Resources

                                                                    Zoho CRM Resources

                                                                    • CRM Community Learning Series

                                                                      CRM Community Learning Series


                                                                    • Tips

                                                                      Tips

                                                                    • Functions

                                                                      Functions

                                                                    • Meetups

                                                                      Meetups

                                                                    • Kbase

                                                                      Kbase

                                                                    • Resources

                                                                      Resources

                                                                    • Digest

                                                                      Digest

                                                                    • CRM Marketplace

                                                                      CRM Marketplace

                                                                    • MVP Corner

                                                                      MVP Corner

                                                                    





                                                                    




                                                                        Design. Discuss. Deliver.

                                                                        Create visually engaging stories with Zoho Show.

                                                                        Get Started Now