userToken in ASAP Mobile SDK

userToken in ASAP Mobile SDK

Hi,

I've read ASAP Mobile SDK in here : 
https://www.zoho.com/desk/developers/asap/mobile-sdk/android/authenticating-users-in-the-sdk.html#android_authenticating_users_in_the_sdk

Can someone explain how to explicitly get this token to access features in ASAP Mobile SDK such as My Tickets, LiveChat, etc?

Currently the documentation seems unclear to me like this :
  • userToken is the encrypted unique information that identifies the user (email address, for example).
  • setUserToken is the function that inputs the user token of the user. 
I've tried using the token from this method : 
https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoSupport/supportapi,ZohoSearch/SearchAPI

And got error from the SDK : Accounts key is not valid. Authentication is not setup for this app.

Regards,
Mahdi