Void an Invoice in Dunning
Hello, I am seeking your advice as to how to Void an Invoice that is in dunning. When I try to Void the invoice, I get the error message "Cannot void the invoice when the subscription/recurring invoice is in dunning state".
However, on-screen is also the message "Payment retry suspended" which when hovered says "The recurring profile has been suspended." Yes, this Invoice was created from a Recurring Invoice.
These two messages conflict, which is confusing.
Anyway, how can I Void this Invoice?