Zoho Subscriptions authentication have failed

Zoho Subscriptions authentication have failed

Hi there, 
Im trying to link my website build on wordpress with Zoho Subscriptions plugin. 
When I enter AUTHTOKEN and choose my company account it says "You do not have access as your account is disabled. Please contact your administrator for details." 
I just wondering if you can advise how I can change access to allow the plugin to access CRM information. 

Thanks a lot in advance. 

Arturas