How to include a link in email using variable
Hi, we are using "other service" a the web diffusion service. (It's a zoom link but we haven't found a way to use the embedded zoom service using multiple zoom licences (we can't select which zoom webinar licence we want to use)). How can we use the variable
Re-send QR code to attendees
Hello, is it possible to re-send the QR code to registered attendees? We want to include the QR code in the reminder email which we are sending one day before the event so that guests won't have to look too long for it on the day. So far I haven't been
Add to Calendar Option
Once an attendee buys tickets and gets the confirmation page, the Backstage should offer options to get the event to their calendar. The options should include native links for Google Calendar, Office 365 and Zoho Mail, as well an option to download it
Which module best to use when you run a venue event management business?
Dear Zoho community, We are opening a venue in a couple of weeks where we rent out a board room, a stage, an entire auditorium and a studio for speakers, events, etc. This will include catering. In order to create a system where I can track events, sales,
Global Stats for KPI
Hello, I'm using Bacskateg for a client. There are multiple events a year. She asked me how to get the number of attendees in 2022 (not mentioning distinct or not). How can I get global statistics like that in Backstage ? Note, this is across all events
Regarding the Zoho backstage
Looking to host a conference.Was wondering whether the participants will get a mail to join before the scheduled time and should they login or can they join the conference without logging in
Networking in Backstage - only 85 out of 235 registered people have access to networking.
Anyone else have this problem? We have the event site set up per Zoho's defaults - Exclusive Event Participants: Only selected event participants can access this page. We have ALL of the check boxes below checked so that everyone for the event is allowed.
Is there a way to turn off - "Get Sign in Email"
Users are complaining that each time they want to go to the event site on Backstage hey have to enter their email and then go to their email to get the code and come back to the site. Is there a way to turn this off and they can use a password, or a work
Keynote
How do I create keynote speakers for the various sessions? One has appeared as a Keynote (I do not know how I did that) but I cannot now add other Keynote speakers.
Backstage Alternatives
We run a professional community of credit union professionals and have been hosting all of our events using Backstage for last 4-5 years However, the recent changes in Backstage, especially what is included in Zoho One version is very limiting e.g. the
Multiple Ticket Classes
The number of Ticket Classes is increasing very fast for our event due to multiple ticket combinations. For example, we have five (5) ticket categories - Member, Additional Member, Non-Member, Youth and Guest. The Premium version allows five Ticket Classes.
Nervous hosting virtual event with Zoho Backstage OnAir
We have been hosting virtual events for last several years using different platforms. This time, we are planning to use Zoho Backstage OnAir. I am very nervous about the service availability, quality and ease of use from the audience, speakers and exhibitors
Is it possible for event attendees to view all event participation history from My Page in ZohoBackStage?
We are looking to host multiple events at ZohoBackStage. If the same person registers for multiple events, we would like to be able to see all the events that have already been registered for on a single My Page. If this is feasible, please let me know
Campaigns (Backstage) Contact Data
Hi, I am trying to capture the field (Service Status) within the related contacts module within the Campaigns module - which is setup within the CRM, in particular the template for Zoho Backstage - whereby when a ticket is purchased, or a customer checks
Single Ticket Promo Code
How do I set up a promo code that affects an individual order - for example, two free tickets per order? Right now, I am only able to set the total number of promo code uses per event, not per order. If I set the limit to 10 total, the first attendee
Add Ability to Add SCRIPT code
We really really really really need the ability to add SCRIPT code to section blocks, or AT LEAST into Header and Footer of website. This should be as high of a priority as possible, because it allows us zoho backstage customers to integrate existing external SaaS solutions to features that we need to have, before having to wait for you (Zoho) to build them. It gives us the ability to supply temporary solutions to missing features from you.
is it possible to remove the google maps integration from Zoho Backstage?
we are trying to make our event portal as compliant as possible with GDPR however it is linking with Google maps - how can we remove this?
is it possible for me to edit the text in the cookie banner and the "customize" pop up for cookie consent?
The cookie banner and customize cookie consent pop up is not comprehensive enough and I need to be clearer, how can i edit this text?
Paypal payments go through but they don't always end in a issuing ticket
This happens sometimes. And sometimes it just works fine. I can't tell what it is that causes the following problem: I have an event with Paypal payments. When the person pays with Paypal, Zoho Backstage usually issues the e-ticket and sends it to the
Zoho Backstage for Agencies ?
Hello, I have been exploring the new app Backstage and so far it meets all my requirements to organize events for my own company. We are an agency and we may in the future run events for some of our customers. Like you have Zoho Social for Agencies, are you planning a similar approach for Backstage? Many thanks, Regards, Victor MdS
recorded sessions for virtual events
We are planning to host a full day virtual event using Zoho Backstage on-air. We would like some of the sessions to be playback of a recording. e.g. during breaks - we would like to play back - some recorded video. Is it at all possible? How to best do
Error when cloning Gallery
Hello, I'm cloning multiple time one event, today. I noticed that for every clone, I get the same error (screenshot). The gallery has a problem. Is the Gallery mentionnend in the summary, the event gallery ? It is not that obvious (event if this is the
Left aligning emails
Hello, I'm trying to left align the content of the emails... But I don't know how. Email are usually left centered, just like this post or the editor shown on the screenshot. Help !
How can I remove this button and text from my attendee emails in Zoho backstage?
I can't figure out how to remove the "sign in to event" button and the text below it from my emails in Zoho backstage.
Backstage - Cloned event date errors
When cloning an event and adding a new date, the countdown clock updates with the correct details as does the venue details. The actual date in the design and the event time doesn't reconfigure based on the new information and instead still refers to
Custom fields in events
Hi, I'm interested in using custom fields in Events. My use case is that we have multiple events a year (3 to 4), which are of different kinds. I like to "qualify" them by a "Kind of event" field, or by an event code. Backstage events are synchronized
Eingebetter Backstage-Kalender in deutsch
Besteht die Möglichkeit den Kalender vollständig auf Deutsch zu übersetzen?
Hide default branding message
Warum können wir den "Zoho Backstage" Hinweis nicht aus dem Footer nehmen? Bisher haben wir alle Events geklont und die Sprachtabelle importiert, das Zoho Backstage Logo erscheint nicht. Nun haben wir ein neues Events angelegt, ohne eine Kopie zu machen,
How to resend Cancelled Event email
Hi, Is there a way to send the Mail sent when an event has been cancelled. I couldn't find a way to do it. It might be hidden somewhere in the interface, but couldn't figured how. (I need to resend it as it seems some participant didn't received it, not
Backstage: Event Calendar Widget for Website
Hello, Love what I'm seeing with Backstage. As an organizational coaching/advising/consulting firm, we often have many different events each month. I would like to see a widget or code to create a calendar that aggregates all of the events with filtering options for an "events" page on our company's website. A tool similar to this: https://wpshindig.com/ would be great! Thanks, Byron
UI/UX problem on time
HI, I'm editing a lot of date and bumped into a UI/UX problem. Hours can have one or two digits and depending of what is displayed, you need to enter the correct amount of digits that is diaplyed, or the cursor will mess up. The major problem is when
24 hours clocks
Hi, I would suggest to add a setting to be able to set Events hours in 24 hour format, specifically for non english speaking events. In the event below, in french, am and pm has no meaning in french. Kind regards
Customizing Portal page
Hi, As we have a lot of events, the custom domain is really usefull to see all current & future events. Our events are limied to 12 people. However I've a request to display events that have still tickets (ie, less that 12 people bought the tickets).
Reloading the draft page loads the live page
Hi, As I'm preparing on a lot of draft events, I'm constantly on the events draft page. Sometimes I need to reload that page. But everytime, Backstage reloads the live page instead. In fact, it seems there is a redirection to the live page from the draft
Configure scheduled mail
Normally my e-mails were always centred. Now I have the problem that all my mails are left-aligned and I have no possibility to change this. Is there a possibility that I am overlooking?
Portal level reporting by attendee
Hi, When an attendee is participating to multiple events, it would be good to be able that this attendee could get a report of all events it particpated. Also, when this attendee bought multiple tickets on behalf of other attendees, the report should
Ticket customization / translation
Helo, How can I customized the ticket bought by a visitor to our event. I could not find any way to hide or display some fields. Events I'm managing are in the french speaking area. But ticket sent are in english. Where can I find the translation and
Importing attendees and getting QR codes via tickets
Hello. I need my portal to be enabled with the feature to allow importing of attendees and to bulk generate QR code tickets so that I can email to the guests... As several guests will come in groups with only 1 email address each group, please advise
European date format in microsite
Hi, I'm based in Switzerland. When adding the event date to the microsite, the only medium format available is the american one (nov 17, 2022), as well as the long format contain commes that are not part of the french format).It would be nice to have
How to improve batch cloning events
Hello ! We have 2 weekly events, I have to setup. I've prepare them in advance for the whole year, that means roughly 50 weeks, 2 events per week : 100 events to clone. The only change is the date. Time, content, tickets are exactly the same. However
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