Error 400 Booking
Added a custom domain to Booking. Am Getting a SSL Error that has some other domain on the SSL and giving a 400 error. Followed instructions and it stated it verified our domain.. However it is not working. Please Help!
Cannot connect to 365 business calendar and Teams, says personal but it is not.
hi I have a number of users connected to their 365 business accounts. Adding a new user and it thinks hes got 365 personal edition. He does not.... Anyone know what's going on. Trying for days now. Bookings go into his MS calendar but as its thinks its
Zoho Bookings Issues We are facing
Hi team, Here are list of issues we are facing with Zoho Bookings when migrating from other platforms. Sorry there is a lot but the bookings app need to be functional and practical for people to actually use it and not-cause MORE problems by being so basic and not customisable to each business. 1: SMS reminders for staff There should be time limits on these reminders to make them useful. EG. if a new booking comes in more than 4 hours from now we don't really need to get a reminder, however if
iOS App Version 3.0 - Customer list gone?
Not sure when this changed, but I seem to have been updated to 3.0 for the phone app (on iOS). I'm pretty sure that I used to have a Customers button that allowed me, for example, to see what appointments a customer has. Has this disappeared or am I just
Fetching whole month availability via API
We are currently building a custom calendar component that books directly into our client's Zoho Bookings instance. The challenge we are facing is that your API only allows fetching availability one day at a time, which is problematic. Our second workaround
Cancelled appointments still block out timeslot
I haven't had to test this before, but I've just found a problem. I had an appointment in a certain timeslot, and that appointment was cancelled. However, Bookings won't let another appointment be booked in that slot - it makes that time unavailable until
Zoho Please change your ways
I started using Your new Zoho bookings in earnest 3 days ago. What a mistake. Once again, everything is backwards and upside down. I had to spend 5 hours testing how the thing works in order for me to understand how to acutally use it. When i started using google calendar years ago. it took seconds to figure out how it works. Why is that. bc they put everything in places where it makes sense. Today, I needed to add an appointment as well as a time off. Stupid me i added the time off first,
Can't lock timezone in new Zoho Bookings
Hi, since the new Zoho Bookings has been changed, I cannot seem to lock the timezone in for the meetings. I have set the working hours and location, but when I got on the link, it automatically gives me slots in my timezone. I want to lock it for an in-person
Zoho Booking API to update service for Assigned Agent
Hi there, I have been testing and looking at the Zoho booking API for the Assigned Agent update from Zoho CRM for a long time. There is only a Fetch service request, but no updated Assigned Agent options. Does anyone know how to do that? PS: I can use
Bookings Sync with Zoho Calendar Breaks Again and Again
I have documented notes since June 2019! The sync between Bookings and Zoho Calendar continues to break at random times. We are nearly 3 years later and still have sync problems pop up randomly! As I type, it's broken again. I have been a stubborn client
Can't Reschedule appointments
Hi, I am attempting to reschedule all appointments for this week from one Trainer to another. I have made sure the time is available in the Trainers calendar we are moving the appointments to but whenever I go to reschedule the appointment it still comes up saying the trainer has no available time at all this week. The next appointment is Wednesday 11am so need to get it switched over ASAP!! Thanks
Zoho Bookings Not Showing Allocated Time Slots
Hi, I have a real problem at the moment with Zoho Bookings not showing any available time slots and really not sure why this is happening. Could Someone from support please investigate. I have gone through all of my settings and calendar integration and can't see what the problem is. WOuld welcome some support please. https://zoho-tony1709.zohobookings.com/#/customer/coachcurl https://zoho-tony1709.zohobookings.com/#/customer/tagb Tony
Custom Label are not honoured in one place
FYI, i set "meeting"
A consultant with different working hours for each workspace
As of now, it doesn't seem to be possible to set different working hours for a single consultant in two (or more) different workspaces. For example: A consultant is going to work 2 weeks/month at workspace A and 2 weeks/month at workspace B. Yet, right
Zoho Bookings NOT Reflecting Accurate Timezone Settings
Hi - I am having issues with Zoho Bookings, as the timezone that is showing on the live page is not reflecting the customer’s time zone (see screenshot showing 12:15pm scheduled meeting with 11hr difference reflecting the same timezone MST). I have updated
Issues with Calendar .ics Files Attached in Customer Email Notifications
Hello, Thank you for recently adding .ics files as attachments in confirmation emails generated by Zoho Bookings; however, it seems that there are some issues with the new feature, particularly in the email notifications sent to customers: If a booking
Duplicate entries / Erratic entries in Bookings. No resolution for months now. Ticket Numbers 111467277 and 110557136
Hi, To whoever is actually listening at Zoho, I am beyond frustrated with the persistent issue in Zoho Bookings where calendar entries keep getting duplicated from the CRM and Google calendars. This problem has been going on for far too long, and despite
How to integrate Zoho Bookings with Instagram
Hi everyone, I noticed that you can now integrate booking apps with Instagram so followers can book appointments with you directly. Zoho Bookings isn't on the list of supported apps, but does anyone know any work arounds for that? Thank you!
Resource booking start time for the next day changes every 15 minutes?
I have a workspace setup with 1 resource and one "service" created. I have the Minimum Booking Notice set to 1 day (24 hours). When I access the form at 4:01 PM, all of the start times for the next day start at 4:15PM, 5:15PM, 6:15PM etc.. When I access
Staff notification emails sent using buffer time
I noticed that staff notification emails have been sent and arrive at the wrong time. For example, I have notifications set for 1 day, 2 hours, and 30 minutes prior to an event. They were arriving 30 minutes or 1 hour earlier than they should have. I
Restricting and authorizing contacts from zoho crm
I want to authorize a contact from Zoho CRM to Zoho Bookings - like lets say if he/she tries to book a meeting room through Bookings, the system should check for which city is he added as a contact in CRM and should only allow to book for the same and
Meeting Invite Attachment for Rescheduled Appointments Not Working with iPhone Mail
When a client books an appointment, they receive a confirmation email which contains a .ICS file that can be opened to quickly add the meeting details to their personal digital calendar. This currently works well for all of my clients. When a client uses
Zoho Bookings Android App Does Not Access Zoho CRM Contact or Lead List
As a building contractor, the only appointments booked on line by my potential clients are the first appointments in a long series of steps required by my design and sale pipeline and processes. I use the Bookings "services" to define each step of the
"No account found" when querying API
Created a token with the scope: zohobookings.data.CREATE but I seem to get No account found on all API calls. Could not find a similar problem on the forums or in de docs.
Multiple emails being sent when booking is created.
Hi all, We have recently been setting up Zoho Bookings. We are having an issue where 2 emails are being sent to the customers when they create a booking. We have adjusted the email templates a few times and it appears to be picking up one of our older
Payment Configuration Error
Hi there, When I go to Integrations > Payments to try to set up a payment gateway, as soon as I select any of the options, I get a red error box which says "Something's not right on our side. Sorry about that" or "Please try again soon". This happens
Add to Outlook Button Not Working
Hi In the confirmation email for appointments booked when a client clicks the add to outlook button instead of adding the appointment to their outlook calendar it takes them to microsoft to download outlook. I cant find any settings I need to amend to
Zoho Bookings Group Series is BROKEN
Has anyone been able to use Zoho Bookings Group Series and use the link to access available services? I have followed every video online and guide published by Zoho and it does not work! Looking forward to hearing from the community on this.
Booking a service via API independent of staff
Via interface I fetch the availability and can book regardless of which specific staff is doing the meeting. Via the app I am forced to provide an id. Which I do not want to, I just want to set a meeting for a service, and which staff is doing is not
Time zone issues
I have created some group bookings. Everything looks right in my calendar with the times showing our local time. All our clients are local. However the time shown on the booking page is our time here if the event was scheduled at the time in question in India.
Bookings link go to Spam
Whenever I send my company's bookings link to anyone especially gmail clients, the email goes to their spam box
Zoho Bookings Setup and Moving from Oncehub
Hello, We have been a long time Oncehub user. We are the financial planning company and have four advisers on our team. Each advisor has their own booking page and on each page we have the ability for individuals to book either virtual meeting or an in
"Too many redirects"
How do we rectify the issue of too many redirects after registering customized domains for bookings pages?
kostenpflichtige Buchungen für B2B-Kunden mit Netto-Betrag ausweisen
Bei der Konfiguration einer Dienstleistung kann nur ein Betrag (Brutto-Zahlbetrag) eingetragen werden. Für das B2B-Geschäft muss es möglich sein, einen Nett-Betrag einzutragen.
Invitation not being sent error
Looking at the attached screenshot, the part inside the purple border is taken from Zoho CRM after a booking has been made via Zoho Bookings - it suggests the invitation hasn't been sent. However, the main part of the screenshot is the email received
Buffer Time
When setting a buffer time to bookings it actually adds this time on to the booking itself, so a 30 minute booking would become a 1 hour booking (if my buffer is 30 mins). Whilst this is fine for admins as it blocks out the entire hour when syncing with
Zoh Bookings takes 2 hours per meeting but the config has 1 hours mentioned
If I look at the consults I have chosen 1 hour. If I look in the agenda. For 1 of the agents he takes 2 hours. The other agents is ok:
massive problems with zoho bookings
First big issue is in zoho bookings: 1. You Write All First Character Of Every Word Large... You can do this maybe in USA, but in germany nobody do this Like This. So all german words and Fieldname/Title have large first character. This is dramatic and
Failing to Book Appointments
Failing to books appointments in Zoho Bookings for at least 24hrs. The system freezes after adding all the booking information (customer, date etc.) and then trying to save the appointment.
Sync with Google Calendar not working
We've been using Zoho Bookings for months now and since last week the sync with Google Calendar stopped working entirely. We've deleted everything and re-setup the entire things countless time, no sync and no checking of availability is working anymore.
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