Zoho free tier - POP/IMAP/Activesync no longer free?
So I verified a domain and created some users, none of the accounts are allowed to use POP, IMAP or activesync. So all I can use is apparently web mail, which makes it a non started. Is this expected behaviour? If I try and click on one it says that it is only available in paid plans. I have a couple of other free accounts which can use activesync, but this new account cannot. Thanks
IPv6 support for Zoho Mail?
Hi, Is there a timeline by which Zoho plans to add IPv6 support for its mail servers (MX & SPF records)? Best, Roshan
New Email Setup: Mobile Number Already Exist
I have two businesses already registered to use Zoho Mail and am in the process of adding a third. I want to keep all of my businesses separate in case the companies are passed on to another party in the future. Since I'm only one person, I have one phone number which I used when I transferred one of my businesses over to Zoho Mail the other day. Now, I am wanting to set up email for my newest company. When I try to set up the first email account, I receive the 'Mobile Number Already Exist' error.
Maximum incoming email (attachment size) limit
I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these
"A" Records & IP addresses
Hi, I've gotten to the point where I can verify my site with Zoho. But before I change the MX record(s), I am required to create the corresponding "A" record in my DNS. Currently the "A" record(s) points to my website. It seems that I have to create an "A" record for zoho and it requires the following: Name - name used in the A-record. Netregistry uses two A-records when pointed to hosting: the domain name and the www prefix. Leave the name field blank where the domain name is pointed to an
SPF Configuration for Google Domains
I have been trying to get the email set up for a domain hosted by google domains. I have been able to get everything to work (domain is verified, MX records are correct, and DKIM has been set up) but following your support documents I have been unable
AS101:Internal Error occurs
Hi Support I am getting "AS101:Internal Error occurs" while trying to only particular user. I already emailed about this to support email. haven't a response yet. Can someone please let me know the solution for it.
Can't delete account
I was setting Zoho mail up in preparation to move my email over. I had everything set up except I could not set up a mailbox because it was somehow associated with the super administrator. When I finally figured out how to remove that email address from the SA, I could not sign on to the other accounts. Long story short, I wanted to delete my account and start over. I deleted the domain but when I try to delete the account I get the message: You are an administrator of your organization : "xxxxxxxxxx".
Can Send Email, but not receive.
I've seen this issue on the forum, but there doesn't seem to be a resolution aside from Zoho staff reviewing the account. I'll try anyway: I've just signed up for the email hosting through Zoho. I already had a domain from GoDaddy. Following the
I can't find the Control Panel!
Hi Support, I must be doing something wrong or looking in the wrong place, but I just can't find the Control Panel in Zoho Mail. I want to add a domain but need the Control Panel to do this. Can you point me in the right direction please? Kind regards Nick Kelly IT Planning
renew option for mail subscription (on demand renew)
Why in the year 2022, is there no option to "RENEW NOW"?? I don't get it zoho, if you want my money, GIVE ME the option to pay you!! WHY IS THERE NO OPTION TO RENEW the subscription a week early, or on MY TERMS?! My consulting firm (which uses zoho mail)
Error on creating organization
Hi, I've just created a free account in order to manage the email for my domain. When I try to create the organization i receive the following error (please see the attached file ) what's wrong? thanks in advace
I can't receive emails from Gmail
I don't know why , but I can receive emails from Hotmail. Please help me. There is massage from Cpanel Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. mail-we0-f173.google.com [74.125.82.173]:38114 is not permitted to relay through this server without authentication.
Cannot enable IMAP
HI, For some reason I cannot enable IMAP. When I click on enable IMAP, it says update successfully, but then I refresh the page, it becomes disabled again.
Manage multiple organizations /domains in 1 account in Zoho Mail
Hi Team Zoho, we are an agency in Dubai offering various web solutions. For Email hosting, we chose you as our platform for our clients. Question though, we want to manage all our clients (having different domains of course) in 1 Zoho account so we can
IMAP keeps being disabled
Hi Similar to the topic below: https://help.zoho.com/portal/en/community/topic/enabling-imap I am having trouble enabling IMAP. I have enabled it through user settings and then control panel but both ways when I leave the page and go back again IMAP has been disabled again. Please help...? Thanks, Alex
Create email to subdomain using zoho
Is it possible to create an email like: support@subdomain.domain.com using zoho ? If so, what are the steps ?
Synch Outlook calendar with Zoho Mail Calendar
i downloaded the plugin but its not working at all. I have outlook 2016 and Zoho Mail product. I need my calendar from Outlook to show up in my Zoho Mail account so that the times can be blocked off. I have zoho business plugin and run that as administrator keeps saying please open 'microsoft outlook and try again' - - i have done that 5x and says 'error when accessing outlook data'
RECUPERAR CUENTA DE CORREO ELIMINADA
Buenas, de Elimine la ONU usuario por error y quiero recuperarlo. Nuevamente Cree La Cuenta Pero sí crea Como nueva y no tengo los antiguos Correos, necesito Ayudar por favor, es urgente.
How to open an email in full screen
Is there any way to open an email message "fully" (i.e. so that it fills the screen - as happens when double clicking on a message in outlook)
Mail Outgoing blocked - How to unblock?
I just received the message below for one of my staff, how do I get her unblocked? When I tried to do so in control panel, it says the feature is only available to paid accounts? User : anneintong@holisticwebpresence.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
error dmarc dns smtp
hy we have a domain with zoho mail configuration and when check domain (http://mxtoolbox.com/domain/iilex.com.br/) show this errors: - dmarc iilex.com.br Missing or Invalid Record - dns iilex.com.br SOA Serial Number Format is Invalid - dns iilex.com.br SOA Expire Value out of recommended range - smtp mx2.zohomail.com Reverse DNS does not match SMTP Banner Can someone help? Thanks.
How to remove domain hosting?
I have already removed the MX records on my domain name server. What do I do stop my accounts/subaccounts from thinking they are in my customized domain, and start thinking they are @zoho.com again?
DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery
Hi, Today I opened my mail in laptop and found the notification stating DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery.I have started my website with the help of zoho and you are the people who helped me with domain creation, I tried all the troubleshooting steps to verify my domain but when I tried to add a sub domain its asking me to upgrade.Our organization need some more time to go to the upgraded version please help
Change domain name in zoho mail
Hello, I thought I posted a new topic but I can't find it so here it is again (sorry). I want to change the domain name in my zoho mail service but I want to know if the accounts already created remain the same but with the new domain name (for example if I have steve@mydomain.com and I change my domain to mydomain1.com, the user now will be steve@mydomain1.com). What happen with the current accounts and the already received emails? Can you please help me? Your help is highly appreciated. I love
where to access domain manager ?
I need to add CName. Need to access domain manager for the same.. not able to find tab to access domain manager and DNS settings. Kindly tell me step by step process to find the domain manager tab.
Email Fowarding Issue
Hi there, I have configured an email fowarding for my and it was working fine until yesterday. I didn't change any configuration and today it doesn't work. I use this email for business... I'm really afraid I can't trust it. Please let me know what is wrong. I can't stay one day without it. Thanks.
The data you have entered already exists
Trying to add my domain prorius.se in the "Add domain" tool in Zoho mail gives the error message "The data you have entered already exists". Please assist
SPF won't validate
The SPF feature won't validate for me. I have made sure the TXT file at my DNS is correct but Zoho still indicates it is not working (it has the ! triangle next to the domain name in control panel).
How do you change super admin default email?
I made a mistake when I created the email for the first time as the super admin. I used myname@gmail.com and also all@mydomain.com but now I want to use myname@mydomain.com as the super admin so I can use all@mydomain.com for other things. How do I do that? Is that possible to switch? I do not see the option to change the default email away from all@mydomain.com. :( Please advise. I appreciate your help on this. Thank you.
Using Zoho with ADFS/SAML?
Hello, I am trying to configure Zoho Mail to authenticate with SAML, using ADFS 3.0 as the identity provider. The issue I'm having right now is that I can't find the federation metadata URL to enter into the 'Add Relaying Party Trust' wizard. Where would I find this URL?
SPF
Hello, I have the DNS recI keep getting this error in my dashboard SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Please Help!
Outlook Custom Domain Migration to Zoho
Dear Zoho, I am trying to export two previous mail accounts from Outlook Custom Domains to Zoho, and migrating just my mail and folders over. Currently, GoDaddy hosts both Outlook and Zoho mail servers, and they are both active in my MX and CNAME records. I keep receiving this error when trying to add source username and source password: Authentication details provided was rejected by Source server. Kindly provide valid username and password. I have tried to setup the Migration Wizard to export
Unblock outgoing mail please
Please can you unblock outgoing mail for account grant_clx - user exceeded policy and control panel will not let administrator unblock it. Thank you.
GMail POP Configuration settings for Zoho Mail
Please help, when I attempt to configure Gmail it isn't taking the POP Server, I've used popro.zoho.com
Unable to add users: "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance."
Like many others in recent weeks, I'm receiving the error message in the subject line. Please enable the permissions setting that will allow the creation of users ASAP. This is not the kind of thing that inspires confidence in a product suite. You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Email alias already exists
Hi I'm trying to create an alias : contacto@ketomasa.cl but i get the message... Please Help me...... Tks
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hello , I get the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" whenever i try to create a user..
Is there a way to separate the aliases I have under one email Id?
Let me clarify: I have an email id that has 4 email aliases. Currently any email sent to one of the aliases goes into a single inbox. I would like for there to be a way that each alias have a different mailbox so I know all the emails in that particular inbox was sent to one particular email. I know this has a very simple answer but I am having trouble finding it. Also, I'm not sure if I am required to upgrade my account for those options. If anyone can assist me or point me in the right direction
Unable to send email from PHP using smtp with PHPMailer
<!DOCTYPE html> <!-- To change this license header, choose License Headers in Project Properties. To change this template file, choose Tools | Templates and open the template in the editor. --> <html> <head> <meta charset="UTF-8"> <title></title> </head>
Next Page