扣费问题

扣费问题

我的银行通知说我的 银行卡 （尾号2083）在6月19号 有一笔预授权交易，金额是 CNY 87.08， 但是我不记得我订购过任何服务，而且我已经很久没用你们的服务了，我在账户内，也没有找到关于这笔交易的任何记录或者说明。 关于这笔交易，我需要一个说明，并退款。


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My bank notified me that on June 19th there was a pre-authorized transaction on my bank card (number 2083) in the amount of CNY 87.08, but I don't remember subscribing to any service, and I haven't used your service for a long time, and I didn't find any record or description of this transaction in my account. I need an explanation about this transaction and a refund.

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