Adding (syncing) new contacts from Outlook to "Leads" module (why only to Contacts)
Why is there not an option to add Outlook contacts to Zoho Leads (why only to Contacts). If you can add contacts to Leads with the iPhone app, why not with Outlook plug-in?
When adding a new contact to Zoho it woud be easier to add it to Leads and then use Zoho to convert it to Contacts & Accounts. That way all the business info (phone, addresss, etc.) would be added to the Accounts module also (instead of being blank??). When syncing from Outlook only the business name is added to Accounts, and then you have to manually enter the phone, address, etc. - this makes no sense?
You can add new contacts to Leads or Contacts using the iPhone app, but only one at a time. Being able to do a bulk add from Outlook to "Leads" (not just Contacts) would be a lot easier.
Please advise...