Most small businesses "live" on WhatsApp, and while Bigin’s current integration is helpful, users need more automation to keep up with volume.
We are requesting features based on our customer Feedbacks
AI Bot: For auto-replying to FAQs.
Keyword Triggers: Auto-responses based on specific customer messages.
Dedicated Workflow for Whatsapp
Integration with Ai Model : ChatGPT ,Gemini
These additions would significantly streamline lead management for small teams using Bigin.