All emails are tagged as spam eventhough spam detection is disabled
We are unable to receive any email as all emails are being detected as spam. I have disabled the Automatic Spam Detection and we still are not receiving any emails. I've had my colleagues cc me on the test email they send and it would seem that all is being blocked at the moment. it is not our email that is causing this email as the mail failure message shows the address of the zohodesk support email address. Below is the message from rejection email. i changed the address to redacted to protect information.
This message was created automatically by the mail system
(ecelerity).
A message that you sent could not be delivered to one or
more of its recipients. This is a permanent error. The following address(es)
failed:
>>> redacted@redacted.zohodesk.com
(after RCPT TO): 554 5.7.1 Email cannot be delivered. Reason: Email detected as
Spam by spam filters.