Allow Zoho Cliq Admins to Manage External Channels Without Joining

Allow Zoho Cliq Admins to Manage External Channels Without Joining

Dear Zoho Team,

Greetings!

As a Cliq admin, I can create external channels, but there is currently no way for me to invite external users to these channels without being a part of them.

There are scenarios where, as an admin, I only need to set up the channel and manage user invitations without participating in the channel itself.

Feature Request:

Enable Cliq admins to create external channels and invite both internal and external users without requiring the admin to join the channel.

Use Case:

Streamlined Channel Management: There are times when administrators need to facilitate communication without being actively involved.

Role Clarity: Admins can focus on their administrative role without being added to channels unnecessarily.

Improved User Experience: This flexibility ensures that admins can fulfill setup responsibilities without being part of the conversations.

We believe this enhancement will provide more control and efficiency for admins managing Zoho Cliq channels.

Thank you for considering this request. We look forward to your response.

Best regards,
Ram

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