AmazonCA sales Tax sync with Inventory

AmazonCA sales Tax sync with Inventory

Hi,

We recently activated the integration with AmazonCa. We ship from our warehouse.
Being in Canada, we have different provinces with different tax percentage/province.

The orders coming in from Amazon shows and names the tax as followed "Amazon Sales Tax (0%)".
The correct tax amount is still showed right beside.

What I understood from a Zoho agent, is that the tax will only come in that way.
I usually map taxes with my Quickbook Online account integration per province.

I would like feedback from the forum community on this.
How should I manage tax in this situation?

Thank you in advance,

Vincent
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