Yeastar for Zoho CRM 

Boost call efficiency for your sales, support, and phone agents. Connect Yeastar PBX to Zoho CRM and enable one-click dialing, call pop-ups, and call journal right inside Zoho CRM. Benefit from extra mobility and rich unified communication and collaboration features with an all-in-one solution that’s easy to use and manage. 

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Business needs 

• Customers and prospects expect personalized experience. They expect you to know the contextual details and not waste time on sharing basic information. 
  
• Traditional telephony communications can be complicated to maintain and would require expensive hardware. 
  
• Dialing every contact number manually can substantially slow down agent productivity. 
  
• Maintaining two separate systems will contribute to data silos. 
  

Solution 

Integrate Yeastar PBX with Zoho CRM and: 

• Enjoy features of Yeastar right within Zoho CRM, like one-click dialing and a call pop-up showing the customer's profile upon incoming calls. 
  
• Benefit from advanced features like call recording, call conferencing, and an auto attendant with interactive voice response (IVR). 
  
• Keep track of every conversation through automatic call logging. Past calls can be used for internal training and improving your processes. 
  
• Run your business from anywhere with your business number always available. 
  

Benefits 

• Decrease hold times through advanced features like Automated Call Routing, IVR, Ring Group, Time Condition, Queue, and more. 
  
• Increase customer satisfaction and reinforce your brand identity at every touchpoint on phone calls with custom voice prompt features. 
  
• Increase rep productivity by providing them a single-platform interface. No more switching screens. 
  
• Avoid data silos and never lose track of a conversation.