Hi Latha,

I hope you're doing great.

Thank you for your continued support in helping resolve previous issues — it's truly appreciated.

I'm currently working on automating another workflow using Deluge in the Service_Appointment module. Specifically, I want to automatically create a Note under the “Notes” section (Service Appointment module) whenever a Service Appointment is created.

The Note should include details of all Equipment resources assigned to the Service Appointment. Below are the details I would like to include in the Note content:

• Equipment Name

• Equipment Serial Number (Equipment_Serial_Number)

• Calibration Status (Calibration_Status__C)

• Calibration Due Date (Calibration_Due1__C)

• Owner (Owner__C)

I would appreciate your team's support in helping me achieve this automation through Deluge.

Looking forward to your guidance.

Best regards,
Chethiya.