1. Create a Zoho Cliq Default Connection:

   Before you begin scripting the code below, you need to create a connection in Zoho Cliq. Once the connection is established, you can use it in Deluge integration tasks and invoke URL scripts to access data from the required service.

   Use a unique name for the connection with the scope set to ZohoCliq.Reminders.All.

   Note: Refer to the document on Connections in Cliq for more information.

2. Post Alerts to a Channel:

   To post an alert to a channel, you'll need the unique names of both the channel and the bot. This is necessary as we will use the zoho.cliq.postToChannelAsBot Deluge task in the code below. Follow these steps to retrieve these names:

   How to Obtain the Channel Unique Name in Cliq?:

   • Navigate to the top right corner of your preferred channel and click on the three dots.
   • In the menu that appears, select "Channel info." A pop-up will display detailed information about the channel.
   • Hover over the "Connectors" section and click on it.
   • Under "API Parameters," you will find the channel unique name.

   How to Obtain the Bot Unique Name in Cliq?

   • Go to "Bots & Tools," and under the bots section, select your preferred bot.
   • Copy the API endpoint URL. The bot's unique name is located between "bots/" and the next slash ("/").

   Example:

   URL:https://cliq.zoho.com/company/2345678/api/v2/bots/crmupdatesincliq/message

   In this example, the bot's unique name is crmupdatesincliq.

3. Retrieve the Bot Chat ID:
   • Open Zoho Cliq and navigate to your bot in the chat window.
   • Click on the bot to open the conversation.
   • Check the URL in your browser; the bot chat ID is the alphanumeric string that appears after "chats/".

   Example:

   URL:https://cliq.zoho.in/company/10005673821/chats/CT_9874563201845670134_10005673821-B7

   In this example, the bot chat ID is CT_9874563201845670134_10005673821-B7.

After creating the connection, retrieving the channel unique name, bot unique name, and bot chat ID, keep this information handy for use in the code below.

1. response = Map();
2. info params;
3. info headers;
4. info body;
5. bookingDetails = body.get("Book Details");
6. info bookingDetails;
7. bookingID = bookingDetails.get("booking_id");
8. workspaceName = bookingDetails.get("workspace_name");
9. customerEmail = bookingDetails.get("customer_email");
10. startTime = bookingDetails.get("start_time");
11. endTime = bookingDetails.get("end_time");
12. timeZone = bookingDetails.get("time_zone");
13. summaryUrl = bookingDetails.get("summary_url");
14. responseMsgCard = {"text":"### 📅 New Appointment","card":{"theme":"modern-inline"},"slides":{{"type":"label","title":"Details","buttons": [
15. {"label": "Open Summary","action": {"type": "open.url","data": {"web":summaryUrl}}}],"data":{{"🆔 Booking ID":bookingID},{"🏢 Workspace":workspaceName},{"📧Customer Email":customerEmail},{"🕒 Time":startTime + " - " + endTime},{"🌍 TZ":timeZone}}}}};
16. info zoho.cliq.postToBot("<bot unique name>",responseMsgCard);
17. //Post to your Bot
18. info zoho.cliq.postToChannelAsBot("<Channel unique name>","<bot unique name>",responseMsgCard);
19. //It will send to channel with bot permission.
20. //--------------------------------- To set reminder -------------------------------//
21. eventTimeZone = bookingDetails.get("time_zone");
22. info eventTimeZone;
23. userTimeZone = user.get("timezone");
24. dateTimeObj = bookingDetails.get("start_time").toTime("dd-MMM-yyyy HH:mm:ss",eventTimeZone).toString("dd-MM-yyyy HH:mm:ss");
25. info dateTimeObj;
26. info dateTimeObj.toTime("dd-MM-yyyy HH:mm:ss",user.get("timezone")).subMinutes(60);
27. datetime_30min_sub = dateTimeObj.toTime("dd-MM-yyyy HH:mm:ss",userTimeZone).subMinutes(30).toString("dd-MMM-yyyy HH:mm:ss",userTimeZone);
28. datetime_60min_sub = dateTimeObj.toTime("dd-MM-yyyy HH:mm:ss",userTimeZone).subMinutes(60).toString("dd-MMM-yyyy HH:mm:ss",userTimeZone);
29. info datetime_60min_sub+"datetime_60min_sub";
30. info datetime_30min_sub+"datetime_30min_sub";
31. secondsVal_60sec_before = datetime_60min_sub.unixEpoch(userTimeZone);
32. secondsVal_30sec_before = datetime_30min_sub.unixEpoch(userTimeZone);
33. info secondsVal_60sec_before;
34. info secondsVal_30sec_before;
35. reminderTimes = list();
36. reminderTimes.add(secondsVal_60sec_before);
37. reminderTimes.add(secondsVal_30sec_before);
38. for each  reminderTime in reminderTimes
39. {
40. param = Map();
41. content = "Zoho Bookings Reminder : " + bookingID;
42. param.put("content",content);
43. param.put("time",reminderTime);
44. chatidsList = list();
45. chatidsList.add("<Bot chat id>");
46. param.put("chat_ids",chatidsList);
47. createReminder = invokeurl
48. [
49. url :"https://cliq.zoho.com/api/v2/reminders"
50. type :POST
51. parameters:param + ""
52. connection:"<your connection name>"
53. ];
54. info createReminder;
55. }
56. return response;