Hello

I wonder if you could help.  Im  looking at setting up automations within our Zoho One package but I am confused which one to use as our automation would be cross the different options for example:-

If someone is tagged as something in Zoho CRM then to be sent the campaign automation in Zoho Campaigns – if they are untagged then that automation stops.  We would also need to flag to the CRM owner if a recipient of an email in Zoho Campaigns responds to something in the email i.e. clicks a link to book a demonstration. 

Would you advise whether it is best to use Blueprint, Automations in Zoho Campaigns or Workflows?