I'm asking what I think is a stupid question, so bear with me.  We're working with blueprints and our desire is to have a system in which, as we transition through the blueprint, it adds canned messages to the thread.  For example, we would want the ticket owner to add a number in the response field of the blueprint.  Then when the transition takes place, it posts a template message to the thread using that number as a wildcard so that the message is slightly different each time the blueprint is performed.  Does this make sense?