We're on the Professional plan, which gives us 20,000 records. Today we received an error staying that we've reached our limit, and the dashboard indicated that we'd already exceeded our limit by 1,194 records.
So we bought an addon for 5,000 records, but now for some reason our dashboard says that our quota is 40,000 (instead of 25,000) and that we have still exceeded our limit by 1,194 records.
In other words, there appear to be 2 bugs:
1. We bought 5,000 additional records, but the dashboard indicates that we actually bought 20,000 records, which is incorrect.
2. Despite having bought additional records, the dashboard still indicates that we've exceeded our limit by exactly the same number of records as before.
Also, is there any way for us to see where these records are being used? We're quite suspicious of the claim that we've even used 20,000 records so far, but have no easy way of checking this.