I
n our earlier posts, we covered how to create, test,
and publish an extension f
or Zoho Finance suite applications. Moving forward, we'll look specifically at instances relating to one of the products from the Zoho Finance suite: Zoho Books.In this post, we'll explore the key features listed below that are available in the Zoho Books extension developer portal.
- Automation and customization
- Seamless integration
- Widgets
- Event-based data transfer and notifications
- Extension configuration
Automation and customization
These are defined sets of rules that automatically execute operations and customize standards for tailoring modules and fields.
Achieving it in Zoho Books
The Zoho Books extension developer portal provides a variety of automation features, including workflows (rules, actions, and triggers), custom actions, and schedules. There are also customization features, like creating custom modules and fields, adding buttons, and including related lists for both standard and custom modules.
Example use case
Automate emails to customers in various organizations based on their accounts receivable (A/R), so that different emails are sent indicating different actions that will be taken against them based on the total value of credit payments they owe.
By using an extension, you can easily add a new custom field for accounts receivable and specify workflow rules to send an email based on the value.
Widgets
A widget is a user interface that displays data to the end-user in order to facilitate their understanding or collects input data from them in order to perform additional operations.
Achieving it in Zoho Books
The developer portal's widget feature helps create a user interface or run a client-side script. You can easily design and develop user interfaces with any web development framework; these widgets could gather user input, if required, and, based on those inputs, perform logical operations.
Example use case
Issue a mortgage lien release (certificate of release) to a borrower who has paid off their mortgage completely. This certificate indicates that the lien on the borrower's property has been released and they have regained title ownership. In this situation, a customized widget can be developed to collect personalized inputs, such as the issuing bank's (lender's) information and a customized message to be sent to the borrower, before sending the certificate out.
Seamless integration
A seamless integration or tightly coupled integration to establishes a connection between applications for data transfer and synchronization.
Achieving it in Zoho Books
The Connections feature in the Zoho Books extension developer portal can be used to achieve seamless integrations.
You can establish connections between Zoho Books and other apps by:
➤ Using the default, ready-to-use connections offered in the Zoho Books extension developer portal
➤ Creating customized connections for the applications you want to integrate with Zoho Books
Example use case
You can sync data between Zoho Books and Shopify, running your business more efficiently by completing activities from a single app and reducing manual data entry.
This data sync can be achieved by establishing a connection between these apps using the Connections feature. This enables seamless collaboration between sales and finance operations; sales contacts can be added as Zoho Books customers, and invoices issued in Zoho Books can be instantly logged and synced in Shopify.
Event-based data transfer and notifications
These are real-time notifications or actions that are triggered and executed in response to the occurrence of a real-time event.
Achieving it in Zoho Books
Webhooks and signals on the developer portal facilitate real-time data updates and notifications in Zoho Books.
The webhooks feature enhances the connection between two applications. It allows you to capture the occurrence of an event and collect and post the real-time data as an update to another application.
The Zoho Books extension developer portal provides support for both incoming and outgoing webhooks, allowing real-time data updates to Zoho Books from another application and vice versa.
The signals feature allows you to receive real-time notifications.
Example use case
A finance meeting is planned and organized using an event management app, and future potential clients are gathered from the meeting. If the follow-up is successful and a client would like an event organized, it's scheduled for them.
In this case, webhooks capture the occurrence of the event being created, collect the event-related data, update it in Zoho Books, and generate an invoice for the event. Signals can be used to display real-time notifications when new customers are added to Zoho Books.
Extension configuration
Manage extension configuration by allowing users to provide their preferences or user-specific data and perform actions when extensions are installed or uninstalled.
Achieving it in Zoho Books
Global fields and installation actions help achieve extension setup and execute installation-related scripts.
- You can either create global fields to collect input from users or design widgets (with global fields, if necessary), allowing users to provide inputs and choices to configure and use the extension.
- Perform custom actions during the extension's installation and uninstallation.
Example use case
You can sync and manage Zoho Books projects with Trello, a project management platform, to create customized task views and visually manage tasks.
This is easy to accomplish with global fields and installation actions. Since Trello requires an API key to establish a safe connection with another app, we can add a global field for it in Zoho Books. After installing the extension, users can provide their user-specific API key to establish a secure connection between the apps. Then, an install action script can be created to transfer records.
In this post, we've covered an overview of the features available while developing a Zoho Books extension and how they might be useful. We'll explore each of these features in detail in upcoming posts. We hope you found this information helpful. Keep following us for more posts!
SEE MORE
Recent Topics
# 2 Why do we need a billing system when accounting covers billing?
In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systems
How to insert an Excel/Zoho Sheet table in a chat?
Hello, is there a way to paste an excel/zoho sheet table to a conversation without loosing table lines. I tried to paste a piece of a table and all the columns and rows were gone. How to easily paste a table without a need of sending a file? Katarzy
Mass Update Application Status
How to update application statuses of Multiple Applications at once? Is that possible? If not then why please consider adding it It can save hours of manual work Thats the only Option I see
Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk
Hi there! Wondering how to bridge the gap between digitized customer service and business paperwork? Attend our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online customer service help
Mail Search Not Working
Hello, Mail search is not working at all. I've tried Chrome and Mozilla. I can try and search for an exact term, or even an email that is 1st in my email list. All search does is sit and spin, or it comes up with no results. I've also tried it on my android
Cannot Send Email to a Gmail Account
Hello, I have a zoho-hosted email account, alex@chirochannelnetwork.com that has trouble sending to gmail accounts. But not all gmail accounts, only some of them. I've tried to figure this out with clients, and they don't appear to be going into their
Unblock ME
info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
The Social Wall: July 2025
Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
Cannot Print Landscape with Zoho Sheet
I am noticing that when using the Zoho Sheet desktop for Mac, that even when selecting landscape as the print option, once you choose "Print", a second system dialog opens that automatically makes the view portrait again, and does not allow printing in
Power of Automation : Enhancing custom date field calculations by excluding Weekends and Holidays
Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
Stock count by bin location
Is there a configuration to make a stock count by bin or area and not by product. these is useful to manage count by area Regards
Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025
We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
portal.assignUserInProfile - Não esta adicionando
Estou encontrando problema com este comando portal.assignUserInProfile Não esta incluindo o usuário no portal Alguém pode me dizer o que pode ser thisapp.portal.assignUserInProfile("teste@gmail.com","Customer");
CRM emails vs Campaigns
Please help me understand this. I am having a difficult understanding of "Campaigns" sent through CRM (real emails) or Zoho One (blast "potentially junk" emails) This is what I currently think emails sent via CRM are "real" emails sent through linked real personal email accounts and therefore are more likely to get delivered. We use this for critical updates for our "Approved " accounts and certain other preferred statuses emails via Campaigns are sent through the Zoho server (like MailChimp, Campaign
Setting up property management in Zoho Books
Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
Reverse proxy
We have a web application in the creator platform. When I launch a particular DNS, I would like that DNS to redirect to the web page of the application in creator app. Has anyone achieved it and if yes, please share how to do it.
Still client need to download .exe?
Hello, the client for use zoho assist need everytime download .exe file and launch it?
Splitting a ticket's entire thread
Hi, When you split a ticket it only splits the individual reply that you clicked "Split as new ticket" on. Is it not possible to split the entire ticket thread from that point into the new ticket (every reply from the split point forward)? Or is there
Editing the text on the Help Center home page
Is it possible to edit the "Welcome to Help Center" message anywhere? This one: We'd like to be able to tailor it a little more ourselves.
WHMCS for Zoho Flow
Can we use WHMCS for Zoho flow?
Online meetings through Calendar Booking form with options
This is great to see and particularly for those users who don't have Zoho BOOKINGS. The shame of it all though is that it could have been better. Why do we have to set up separate booking forms for each type of meeting and for each online conferencing
Agents permission per department
Hi Team, can I setup permission for each agent what they can do in each department, for example I want account department agents to only have view access to support department tickets and not allowed to assign or reply to clients. I am sure this would
CRM notes
I want to be able to add notes to a task that do not necessarily get rolled up into an account or contact. For example, I tasks to work on a Court Order for John Doe divorce account. There might be lots of updates (in the form of notes) that employees
Introducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
Function #8: Add additional charges to invoices
Here goes one of the highly sought-after custom functions in Zoho Books. If you find yourself needing to apply additional charges to customers on their invoices (say credit card surcharges, or fuel charges applicable to customers from a certain region,
Alternative / optional Position
How do you create an alternative position or an optional position (article) in offers?
جمود في الصفحة عند حفظ عمل
عندما اقوم باضافة ايقونة الى صفحة النموذج تجمد الصفحة ولا تعمل وتصبح مثل المظلة احدث الصفحة لا تعمل انتظر قليلا لا تعمل اقوم بنسخ رابط الصفحة والصقه في الرابط فيعمل
ZOHO Books Canadian payroll Integration
Hello, I know ZOHO books doesn't have Canadian payroll and I dont believe its coming anytime soon. My question is there a Canadian payroll software that could be integrated with Zoho Books? Thank you HD
Create a draft in reply to an email via Emails API
Hi, I’d like to use the outgoing webhook to automatically create a draft reply to incoming mail. How can I use the Emails API to create a draft reply that is linked to an existing email thread? I couldn’t find the relevant method in the documentation.
Zoho Desk Time Tracking and the Salary Privacy Issue
Hello colleagues, Just wondering if anyone did hit the same wall? In the Desk, when the agent-specific hourly rates are enabled (Zoho Desk → Setup → Time Tracking → Billing Preferences), these Time Entries are being displayed in the Ticket History tab.
How to Delete, Disable, or Remove Streams from the Mail App?
Is there a way to remove Streams from the mail app sidebar? I get too many notifications, it doesn't add any value to Zoho's functionality (especially since you can just make comments inside an email), and is distracting. I do not want notifications/alerts
Delay in MX updates
Hi, I set MX Records 12 hours ago, and I am receiving email normally, but I still get notification MX record is not pointing correctly. Error: The MX records of your domain is not yet pointed to Zoho Mail. Why there is a delay in detecting MX records,
Bigin iOS and macOS app update: Link email messages to pipeline records.
Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
make.com integration
Just wondering if anyone on Zoho One account connecting apps to Make.com We're on Canadian server (.com) and when connecting to Make.com, it keeps having error of Invalid Client ID. I have contacted both Zoho and Make and both sides said it's not an error
Article Numbers for KB articles
Hello, I was wondering if it's possible to turn on article numbers/ part numbering for KB articles. If this is not already a feature, we'd like to request it. Frequently a solution will require multiple articles so tracking which articles are referenced
Refund Request ,Zoho Mail Subscription (zoho suport is not replying)
Hi Zoho Team, I recently subscribed to the Zoho Mail yearly plan, but after evaluating it, I found that the interface does not suit my workflow. I’ve already canceled the subscription from my end. As I’m well within your 30-day refund window, I’m requesting
File Encryption - Zoho Desk iOS app update
Hello, Everyone! We have now introduced the 'File Encryption' option within the Zoho Desk app as part of the HIPAA Compliance. This option allows the user to encrypt the attachments within the Desk mobile app, which acts as an additional layer of security.
Data encryption - Zoho Desk iOS
Hello, Everyone! In the recent iOS version(v2.8.23) of the Zoho Desk app, we have supported data encryption. As a part of HIPAA Compliance, the Zoho Desk mobile app now allow users to encrypt the Desk mobile database as an additional layer of security.
Notify Admin when a user forgets to check-in or check-out at the designated time.
Hello, I would like notify the Admin via email when a user forgets to check-in or check-out at the designated time. What is the best way to setup this email notification?
Assistance Needed with Prospect Conversion Issue
Hi, I attempted to convert a prospect to an account, but received a pop-up notification indicating that the contact information matches an existing contact. I selected the option to add it to the existing contact, but it appears the prospect was not successfully
Next Page