In our last post, we looked at an overview of the key features available for creating a Zoho Books extension, including connections. In this post, we'll go over connections in depth, including their types and applications.
What are connections?
"Connections" is a component in the developer console that allows you to establish secure connections between applications. In general, a secure connection is essential for apps to work seamlessly for data transmission and synchronization. The connections functionality in the Zoho Books extension developer portal is ideal for securely connecting Zoho Books to other Zoho products or third-party applications.
Types of connections
The Zoho Books extension developer portal allows you to use both predefined and custom connections.
Predefined connections:
These are ready-to-use connections that are preconfigured for various applications to connect with Zoho Books. You can simply search for the application you want to connect to from the default list, choose it, enter some basic information (scope), and connect to Zoho Books.
Custom connections:
These are connections for apps not included in the default list. You can create a custom connection by manually setting up or configuring information about the application you want to connect to Zoho Books with—such as the authentication type and other corresponding details—and then proceeding with the connection.

Note: You can also create these custom connections for applications in the default list if you want to customize the connection with specific details.
Now, let's explore the steps to create these connections with an example for each.
Steps to create a predefined connection
- Go to Sigma and access your workspace.
- Enter the developer portal of the Zoho Books extension you're creating a connection for.
- Navigate to the Build section and click Connections to view the connection details, types (predefined and custom), and support to create a new connection.
- Click the New Connection button to create a new connection.

Note: Alternatively, you can use the View All option under a connection type to see all the services under that particular connection type and begin building connections.
- You'll be redirected to the connections page of your extension's developer space, where you can select default or custom services to create connections.
In this post, we'll walk you through creating a predefined connection using the default services available.
For our example, let's create a connection for Wrike (a project management service) available in the default services list and integrate it with Zoho Books.
- Choose Wrike from the default services list.
- Click the Create Connection button.
- Provide the connection details.
➤ Enter the connection name.
➤ Toggle and choose whether you want every user to enter their credentials during connection authorization.
➤ Choose the scopes necessary for your purposes for the connection.
- Click Create And Connect. Proceed with the flow to accept the scopes and authorize the connection.
- The connection is now authorized, and you'll be directed to the connection details page. This page will also contain sample code in both deluge and JSON formats that can be used to utilize this connection as part of your extension components. Depending on which component you want to invoke the connection in, you can use the appropriate sample code format.

Note: Giving the connection name in the script is critical to be able to use the connection in the extension.
- Close the connection's detail page, and you'll be taken back to your extension's developer portal.
- If needed, you can create multiple connections for your extension. The connections you've created will be visible in the My Connections section of the Connections page.
- You can click on a connection to view its details or choose to revoke it, if necessary. You can reconnect a revoked connection whenever you need it.
Let's look at a simple scenario for the predefined connection we created. Assume that each time a project is created in Zoho Books, a new project is created in Wrike to handle project management in detail. In addition, if any tasks are available as part of that Zoho Books project, they'll be instantly created in Wrike alongside the project. This can be accomplished easily in an extension using workflows, custom functions, and connections.
Let's check out the steps to make this happen.
- Create a custom function for the Projects module by selecting Automate, then Workflow Actions, then Custom Functions, then New Custom Function. Include the logic to fetch the details and its tasks from a Zoho Books project and create a matching project in Wrike.
createwrikeproject deluge function - Please find the code snippet as an attachment in the post
- In the code above, the Zoho Books project's details, such as project name and task details, are fetched from the Project Map parameter in the custom function.
- The retrieved project details are constructed as a Map and then passed to the invokeURL deluge task to invoke the Wrike API and create a project. Additionally, a check is made to see if the Zoho Books project has tasks associated with it. If it does, then those tasks are added to the project created in Wrike using the Wrike API to create tasks.
- The Invoke URL task requires some basic parameters to invoke the API and provide a response.
➤ url: This is the URL of the application's API that will be invoked. In our case, it's the Wrike API URL for Create Project and Create Task.
➤ type: This is the method of the HTTP request required for the API. Since we're creating projects and tasks in Wrike, the type is POST in our example.
➤ parameters: These are data that need to be constructed and passed as the body for the API.
➤ connection: The name of the Wrike connection we created has to be supplied as the value for the connection parameter. This ensures that data transfer between Zoho Books and Wrike is authorized and secure.
- Next, create a workflow rule for the Projects module by selecting Automate, then Workflow Rules, then New Workflow Rule.
- Set the Action Type as "When project is created."
- Now, associate the custom function (createwrikeproject) as a workflow action to this workflow rule. Save the workflow rule.
We've now completed our extension setup for our use case.
After testing and publishing our extension, whenever a new project is created in Zoho Books, a matching project is created in Wrike as well, along with any tasks.
This example demonstrated a seamless transfer of data from Zoho Books to Wrike with connections. This use case can be taken a step further, making sure the project and its tasks maintained in Wrike are also synchronized in Zoho Books.
In this post, we've seen how to set up a predefined connection and use it in a Zoho Books extension. In the next post, we'll look at custom connections and how to create them.
SEE ALSO
Recent Topics
Integrate QuickBooks with Bigin and streamline your sales and accounting!
If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes
Upgraded sentiment analysis model for more accurate detection
Hello everyone! Sentiment Analysis in Zia is being upgraded to a newer model to improve how customer sentiment is detected and interpreted. This transition is aimed at getting better contextual understanding across all supported channels. As part of this
Adding contact to account automatically in helpdesk?
Hello, We're using Zoho desk to managed our helpdesk tickets. Is there a way to add contacts (email senders) automatically to an account based on their emails domain name? For example: when UserA@companyx.com send an email to our support mailbox, a trigger or a workflow would automatically add the userA to Companyx account if it does exists Please advise Thank you
Automated entries past the current month in a calendar report
Hi all, I have an autmation problem. I have a from which on succesfull entry adds either 5 or 10 more of these entries with a slight change so our customers can see it throug a calendar report on the webiste. The entry put in manually shows up perfectly
DYK 4 - Reactions
Did You Know that you can react to comments in Zoho Projects? In a collaborative workspace, comments come in throughout the day. Some need a detailed reply, others just need to be acknowledged, and the more the replies, the harder it is to follow the
Atlassian Jira integration live in Zoho Apptics
Tracking crashes and fixing them often happen with different tools. You might use Zoho Apptics to track crashes and understand what went wrong and Jira to resolve those issues. If you use both, you're probably familiar with the manual effort involved
GLM 5 not available
Hello, I am trying to setup a Zia Agent using agents.zoho.com. The settings says that GLM5 is among the list of free zoho hosted models available. However, when I try to setup an agent and pick a model from the list only GLM 4.7 Flash is available. How
Native QuickBooks integration for Zoho CRM: Connecting sales and finance
Greetings, I hope all of you are doing well. We're excited to announce Zoho CRM's integration with QuickBooks Web, which is designed to synchronize your CRM data with your QuickBooks accounting records and bridge the gap between sales and finance. This
Knowledge base articles is now available in the Zoho Desk mobile app!
Hello all, As a customer service agent, every day you might have to deal with many questions and issues reported by the users. With Knowledge Base, you can reduce the issue resolution life cycle for your organization. We are delighted to announce that we have brought in support for 'Knowledge Base articles' in the Zoho Desk iOS mobile app. This feature is already available for Android users. KB articles are available to iOS users in the latest version of the app (v2.4.9). You can update the
Urgent Issue – Draft Reply Fails to Save When Message Contains Code Snippets
Hello Zoho Desk Support Team, We are experiencing a critical issue in the ticket reply editor that is directly impacting our support operation. Whenever we write a reply containing code snippets, URLs, or technical content (for example, terms like “curl
Introducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
Zoho CRM Meetings Module Issues
We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
Huge confusion in zoho crm and zoho analytics
Context => We have reporting based hierarchy in zoho crm and basically there will be one sales head and couple sales managers and 10 pre sales excutives divided between 2 sales managers we have maintained that in zoho crm and there is complex reporting
information on a suggestion how to treat old records in the - pipeline deals, notes, activities (tasks- events-calls) and emails etc.
Hi, I would like information or a suggestion on how to treat old records in the - pipeline deals, notes, activities (tasks- events-calls) and emails etc. ? As each option (pipeline deal, notes, activities, emails etc.) counts as a record and as we advance
Inventory batch details
Hi there, I'm trying to get the batch details of an item, here's what I've done so far. I've sent cUrl request to the below endpoint and I get a successful response. Within in the response I find the "warehouses" property which correctly lists all the
What's New in Zoho POS - April 2026
Hello everyone, Welcome to Zoho POS’s monthly update, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how April went. Access and manage other web applications in Zoho POS with Web Tabs You can now access
Zoho Trident Windows - Streams Not Visible
Namaste We’re having an issue with Streams not being visible in Trident (Windows), which is important for us as we share many emails internally. It appears that the feature to show Streams above the Inbox folder, as seen in the default mailbox view, is
Search through email contents
Is there a way to search through the email history of a lead? Meaning if among the 50 emails to a lead about different topics I want to find all the ones with the word "pizza" in the body of the email, is that possible? Thanks for your help, Hanan
Adding Multiple Products (Package) to a Quote
I've searched the forums and found several people asking this question, but never found an answer. Is ti possible to add multiple products to a quote at once, like a package deal? This seems like a very basic function of a CRM that does quotes but I can't
Early Access: Check Printing in Zoho Books
Hello Everyone, Are you constantly writing checks to pay your vendors? We've got a great news to share with you! You can now pay your vendors by writing and printing a check directly from Zoho Books. The feature is ready and we'll be rolling it out to our customers in phases. It is available in the US Edition of Zoho Books and also in the Global edition, where the country is selected as USA and the currency is USD. Here’s a summary of what’s possible: 1. Write and print a check. 2. Make
Trash - Delete All
We use 6 inbox shared (via IMAP). The Trash bin contains a lot of messages. Is it possible to delete them all permanently? Is there a rule to empty trash bin after xx days? Deleted permanently message in TeamInBox are deleted permanently in the related
Internal mails on our company domain (managed by Zoho) do not get delivered
Hi last week Thursday and Friday a colleague had sent me two emails which did not show up at all in my inbox, spam or anywhere else. What this a problem with Zoho mail in general or did this affect just us? From the forum is reads like many problems had
Paste Options don't work
I've always wondered about this, as I've experienced this issue for quite some time now. Why don't the right-click Paste options work properly in Zoho Writer? I can use Ctrl + V without any issue, but if I right-click and use one of the Paste menu options,
What's New - April 2026 | Zoho Backstage
Hello everyone, April has been focused on improving speed, reliability, and overall platform performance. Here are a few updates from this month. Safaricom M-PESA for event payments in Kenya Organizers hosting events in Kenya can accept payments through
Enrich your contact and company details automatically using the Data Enrichment topping
Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
Consolidate your workflows and be more productive - Introducing Multiple Conditions in Workflow Rules
Workflow rules in Zoho CRM helps you automate your routine tasks and save time. Usually, while creating a workflow rule, you'd provide the basic details of the rule, specify when the rule should be triggered and associate set of actions to be executed whenever the rule criteria is met. And you’d create a new workflow rule for every new automation that you required. Not anymore! You can now combine multiple conditions and the corresponding actions to follow in a single workflow rule. Let’s look at
How has Zoho still not resolved Daylight Savings Time?
According to these forums Zoho has been working on DST for 12 years. Totally unacceptable. Am I missing something? Why are other customers who observe DST not screaming for this to be fixed? Are there reasonable workarounds? This is a must-have for
Overview on users IMAP settings
We have about 30 users who all have the channels/email/email configuration/IMAP integration/O365 enabled and emails are synchronized. Here my problem: Passwords for the email accounts are expiring on individual bases and most of the users forget to update
Digest Avril - Un résumé de ce qui s'est passé le mois dernier sur Community
Chers utilisateurs, Un nouveau mois riche en nouveautés vient de filer à toute vitesse chez Zoho Community France ! Jetons un œil à ce qu’il s’est passé. Des webinaires à votre image avec Zoho Webinar Vos pages d’inscription sont souvent le premier point
Introducing SlyteUI : From Idea to a Working Interface in Minutes
SlyteUI is now live across all DCs as of 4th May 2026! Hello everyone! Are you spending hours building basic UIs? Does even the smallest customization feel like a major task? CRM customization should feel intuitive and straightforward, not time consuming
Updates to native forms in Zoho LandingPage
Hello all, We have a couple of updates to native forms in Zoho LandingPage that we think you will find useful. Country code on phone number fields You can now enable a country code dropdown on the phone number field. Visitors select their country code
Import KB template OR Export template for zoho desk?
Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
Set Custom Icon for Custom Modules in new Zoho CRM UI
[Bug] WebAuthn passkey registration blocked on rpIds with TLDs longer than 6 characters (.accountant, .technology, etc.) — isValidDomain regex too strict
Hi, Filing on behalf of an enterprise customer where Zoho Vault is deployed across the company. The Chrome extension blocks WebAuthn passkey registration on legitimate sites whose Relying Party ID (rpId) has a TLD longer than 6 letters. This affects every
Customer Support Portal
Hi, As I am dealing with and waiting for help with a serious Zoho Mail issue, I tried to submit requests and manage my requests by logging into the Customer Support Portal, but it keeps saying that I do not have a valid email address and cannot login.
Rich Text Type Format for Notes Field
Has it been discussed or is there a way to insert a table in the notes field? We sometimes receive information in a table format, and it would be beneficial to have it in the same format as a note on a record.
Can not send or reply to mails
Hello, I can not send mails or reply. If I try to send a mail i get "Unable to send message;Reason:553 Replaying disallowed. Invalid Domain - invata-programare.ro" Can you help me, please? Thank you!
Urgent: Subscription Correction Needed - Org ID 805493328
Dear Zoho Billing Team, I am writing to request an urgent correction regarding a recent renewal for my account, Master Bed Trading (Organization ID: 805493328). Due to a mistake during the checkout process, I accidentally renewed our Zoho Forms subscription.
Zoho Sites Designer/Developer
Hello, Besides Upwork, are there any other places to find experienced Zoho Sites designers/developers? I couldn't seem to find a page on Zoho that lists these professionals that are certified with Zoho Sites.
HTML PDF Templates / Build From Scratch option not visible for Custom Modules
Hi everyone, I am working with Zoho Books Custom Modules and trying to create a custom 4x4 package label PDF template using HTML/CSS. According to the official Zoho Books documentation for HTML PDF Templates, there should be an option like: Settings →
Next Page