Welcome to our post on Widgets for Zoho Projects!
In our last post, we explored the significance of the connections feature, showed how to use it, and provided an example use case. In this article, we'll look at the importance of widgets, another feature available in Zoho Projects.
Importance of widgets
Widgets are graphical user interface components that enable you to customize the user interface to provide users with easy data access and the flexibility to perform data operations. Zoho Projects offers widget support in multiple locations to enable users to further customize the UI in the location that most suits their needs.
When and where can widgets be used?
Widgets can be used for multiple purposes, some of which include:
➤ Collect and organize data from multiple sources before presenting it to the end user in a customized style.
➤ Display data to end users to allow them to make an input decision, then use that input data to carry out business processes.
You can also load and utilize widgets in multiple locations in Zoho Projects based on your business needs.
Configuring widgets in plugin-manifest.json
To include a widget in an extension, it must be configured in the plugin-manifest.json file. As we explained in an earlier post, the plugin-manifest.json file includes a sample widget named "Projects Extension" in the task details tab by default.
However, as part of an extension, you can add multiple widgets at various locations. In order to include a widget, you need to provide values for the below three keys:
- name - The name of the widget.
- location - The location in which the widget must be loaded. You may find the value to be used for each specific place in the widget locations document.
- url - The path to the HTML file containing the widget UI that must be rendered.
Depending on the functionality of your extension, you can configure as many widgets as you want in your plugin-manifest.json in this manner.
Support for Widgets in Zoho Projects - JS SDKs
Zoho Projects offers JS SDKs that allow widget code to interact with the extension. In order for the javascript widget code to communicate with the extension, Zoho Projects provides JS SDKs support for multiple functionality. Some example functionalities include:
- Initializing the extension
- Fetching current user details
- Getting details of portal, task, and much more
- Setting details for tasks, issues, projects, and so on
- Invoking connections inside the extension
Prerequisite for using the JS SDKs
Note: It is important to invoke the init method in order to initialize the extension and utilize the other JS SDKs. All other JS SDK methods can be used only once the init method is invoked.
A few use case examples
- Streamlining Zoho Projects developers' work by displaying Zoho Desk articles related to the task's subject as a tab on the task details page. This allows them to find any existing references related to the task at hand that they can refer to and get a head start on the work.
- Managing your Zoho CRM open cases from within Zoho Projects to efficiently track and prioritize the cases based on their status.
- Uploading and associating files with ease to a third-party file management service, such as Sharepoint or Dropbox, right from Zoho Projects. Similarly, having access to and managing third-party files within the Zoho Projects module of your choice. These synchronized data exchanges between applications help you stay organized and save time.
- Managing your company's expenses and project budgets by collaborating with Zoho Books to allocate funds and generate invoices for each project. As a result, you can easily create estimates, invoices, and deliver the generated bills to the project client while maintaining all of your finances in one place.
These are just some of the examples of what widgets can be used for. Widgets provide you more control and flexibility over the UI design and help in simplifying the user experience.
We hope you found this information useful. Keep following this space as we will explore more such sample business solutions along with their implementation in our upcoming posts!

Sign up for a Zoho Developer account and start developing extensions for Zoho products using Sigma.
SEE ALSO:
Recent Topics
Ask the Experts 18: Supercharge Self-Service: Simplify Support, Empower Customers!
Welcome to the Ask the Experts Session 18 focusing on Zoho Desk’s Self-Service features! With the AI buzzing around like busy bees, ever thought of how you can incorporate AI into Self service? Explore how Zoho Desk's Help Center, Knowledge Base (KB),
Unparsable Date when hour side is 02
So this is a crazy error I am getting. I got this one 1-2 years ago as well, and specifically added conditional clauses to workaround that. But now I would like to create a topic and see if anyone else is getting this error. Here is how it goes: We have
comment dedicated to specific cell?
We have built a sheet for a customer, in which they can add comments to specific cells. However, when we filter the sheet it seems that the comment does not stick to the content of a cell, but the cell itself. Resulting in us not knowing to what the client
An update to improve email delivery | Email Authentication & Relay
Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Recruit account. Effective 31st March 2025, emails sent using email addresses
Can't add company logo and favicon as a superadmin
I am logged in as the superadmin but can't add company logo and favicon - the fields are greyed out. Any idea as to what the problem could be?
Public links for WorkDrive files
Our company is considering building an app with Creator that allows one to upload files into the WorkDrive through a Creator form, simultaneously collecting information for a content database in Creator. Ideally, we'd like to centralise the entire workflow
Creator to WorkDrive workflow | Missing "Upload file" WorkDrive action in Flow or not?
I am trying to build a Creator app with a form through which files can be uploaded to WorkDrive and simultaneously added to a Creator database. As far as I understood, automating this Creator-WorkDrive workflow can best be done with Flow, offering greater
How can I edit the Picklist History?
I was working with some custom functions in CRM that inadvertently triggered unwanted changes in a picklist history for the Accounts module. It is absolutely essential for the business that I roll these changes in the subform back because they throw off
Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences
Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
how to send recurring estimates instead of recurring invoices
Hello, Is it possible to use the recurring invoice functionality to send recurring estimate to our customers ? We first need to send them an invoice in order to receive their purchase order and then send them the invoice with their purchase order number
Petty cash discrepancy
How do I record a petty cash discrepancy? We had money go missing and need to document that in the books, but I'm not sure how to put that in. It's not an expense, just a loss of cash.
Alternative / optional Position
How do you create an alternative position or an optional position (article) in offers?
Option to copy/duplicate Custom Ticket views
Hi Team, Hope you're all well. I was wondering if you would consider a feature on Custom Ticket views: The option to copy or duplicate an existing custom ticket view It would help tremendously for views with a lot of criteria that could be reused multiple
Hundreds of folders or tags (for each client): best practices?
I'm preparing to switch from Gmail Workspace where each of my clients has their own label, assigned automatically after I manually set it up when someone becomes a customer. I know that those labels can be converted into folders in Zoho Mail, resulting
Announcing new features in Trident for macOS (v.1.6.0)
Hello everyone! Trident for macOS (v.1.6.0) is here with new features to elevate your workplace communication and productivity. Let's take a quick look at them. Create filters from emails . In addition to creating email filters from Mail Settings, you
Changing Color Theme of Guided Conversations
Hello, We have recently added Guided Conversations to one of our websites, but I am wondering if there is a way to customize the color scheme so it matches the appearance of the website? Thank you in advance!
How do I add new line and format text in zoho desk ticket?
I am generating a ticket via API and looking to update "description" field of ticket whenever I need. Is there a document where I can find supported formatting for description field on a ticket. I need to find: Adding a new line and adding bold text,
Using Snippets in Comments
One of our Agents asked about using snippets in comments. We don't see this as an option at this time, only in reply mode. Is there a way to enable this?
zet pack not working
We are using the zet pack command to package our Zoho extension. However, after running the command, the extension gets packed, but the resulting package is empty. We've attached a screenshot for reference. Could you please assist us with resolving this
How to configure Choice-based Field Rules??
I have multiple choice, drop down and subform in what i created. However, I can't configure the choice based rules. There's no button link for that. Please help https://forms.zohopublic.com/specialevents1/form/IslandKidsConference2025/formperma/ZCXs
Custom module system name
Is there a way to define custom module system name? Currently it's something like `CustomModuleX` This is different to API name or display name.
Line formatting in data coming from Zoho Flow
I have a flow that creates a zoho desk ticket. The text is not formatted with line breaks once it arrives at Zoho Desk. How do I force line breaks?
There is no opton to download the Active User list in Zoho CRM Of users
There is no opton to download the Active User list in Zoho CRM of Users
Session recording PageSense Blank Layers using Canvas
Hello, We have implemented page sense in our SaaS platform and there are key elements on the pages that are not being show in the recordings. For example, the lower section is a map canvas using webgl and the upper section is a timeline style canvas.
Help with Tickets Endpoint
Hello Team, I am using the ticket lookup endpoint to retrieve the list of tickets associated with a particular account. GET https://desk.zoho.eu/api/v1/accounts/{accountID}/tickets I want to know if there is a way to filter the tickets to retrieve only
Why is my deluge code not executing properly? (New and learning deluge)
I'm trying to update a sales order number through deluge for an automation I'm trying to build. What is wrong with it? /* replacing SO with SOR for sales order pre-fix */ SO = salesorder.get("salesorder_number"); replace = SO.replaceFirst("SO","SOR");
merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory
HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .
Flow based on New Deal - layout field problems
Hi. I've built a Flow to create a Deal-specific folder within WorkDrive. It works except for referencing the Deal's layout. In my Zoho CRM, there are two types of Deals (separated by layout). For my Flow: Trigger on New Deal Then, I call 'Fetch module entry' as I am trying to grab the Deal's layout. As I process through my logic, I have a Decision based upon the Deal's layout. However, within the 'Fetch module entry', I had to specify the Deal's layout so all Deals added (no matter their actual
CRM
I have a portal set up where a contact can see other contacts within an account automatically. When a contact in the portal enters a deal, how do I make sure that deal is assigned to the account so other contacts in the account can see the deal was generated?
A fresh interface and functionality improvements for Zoho CRM's data sharing settings
Data sharing is essential for maintaining proper access controls in your CRM. Whether you're setting default permissions or defining custom sharing rules, these settings determine how records are shared among users, roles, and groups. Previously, navigating
field is not saving on lead
Hi, Not sure what i changed but on edit in a lead, i am inputting details and its not saving. just highlights it in yellow with no error message.
Zoho AI Translate – No Support for Hebrew?
I want to use Zoho AI Translate, but I see that it does not support Hebrew. Since Zoho supports multiple languages, I was hoping this function would also work with Hebrew. Is there any plan to add Hebrew support in the near future? Or is there an alternative
Based onthe multipick list value want to Show in the pick list field
Based onthe multipick list value want to Show in the Single pick list field Database Region is multipick list if it contain Saudi and UAE then region pick list want to show Saudi and UAE Database Region is multipick list if it contain Saudi then region
How can I view Help Center articles in 'Sandbox' mode?
I have published some help center articles but when I try to preview the knowledge base page, it says 'We have no content to display'.
How Do I Refund a Customer Directly to Their Credit Card?
Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
Mass Update Doesn't Trigger Workflow
Hello there, I made a workflow in Zoho Desk, and its related to Ticket module, when I update the field workflow triggers, but the problem is when I update the field in Tickets module List View (Mass Update) the workflow isn't triggering. If I can't trigger
Rejected Accounts still listed for Deal
Hello guys I have a approval process thats validate the Accounts in CRM The issue is even when a account is rejected you can open a deal with it It's not supposed to appear in the lookup field or the approval process become pointless Can you guys help
Announcing new features in Trident for macOS (v.1.14.0)
Hello everyone! Trident for macOS (v.1.14.0) is here with interesting features and enhancements to elevate your workplace communication. Let's take a quick look at them. Collaborate over audio and video meetings. You can now communicate with your team
Instantly refine your CRM dashboard using Filters and download underlying data – all in a few clicks!
Hello everyone, Imagine you’re a sales manager overseeing multiple product lines across different regions. You're viewing your sales dashboard in Zoho CRM, which gives a powerful overview, but you often need to drill down to see how a specific product
Work Flow Rule by Updated Field Not Triggering.
We have a work flow rule that triggers when we change the owner of a lead. It sends an email to our customer services to let them know who has been given the lead. If we edit each lead individually then it works but if we mass change owner from a lead veiw then then rule isn't triggered.. Why is this and am I missing something here? Chris
Next Page