Greetings Zoho

One of the limitations I've found rather frustrating within Zoho Desk is the inability to bulk close certain tickets.

When searching a specific criteria, you are able to select all tickets shown in the search results, but the close option vanishes allowing me to only 'merge' said tickets.

Often I can find myself with sometimes 100+ tickets that need closed and I have to close each one individually which is very time consuming.

Please could you add this feature, or let me know if there's any kind of work around to this problem.

Many thanks

Jason