"Cannot download the Microsoft Word mail merge template" ----- Tried everything, no solution that fixes permanently!!
Hello,
I keep getting the message:
"Cannot download the Microsoft Word mail merge template. It is being used by another application or program. Close the template and try again"
I get this message when I try to do a mail merge. I tried
everything to solve the issue listed on your page that details 'common error messages' and the only solution is when I delete mmtemplate.docx, but once I delete this, it only works once, then the second time it stops working immediately. I have checked task manager, nothing is open, it seems I have to delete this mmtemplate every time I want to do a new mail merge. Surely this is not the answer!!??
Please help!