We have been using Zoho mail for about a year and it is great. Last night, I made some DNS changes (moved from having the DNS records managed by Cloudflare to having them managed by Namecheap). The problem is that the MX records are not being found.

I believe that the MX records are correctly configured with NameCheap:

I updated the records about 90 minutes ago, so the changes should have propagated. When I logged into ZohoMail and clicked on the Control Panel->Domains, there is a ! icon under MX Records.


This is expected. However, I have not been able to launch the setup wizard to get the Domain Verification CNAME record. I suspect that until I can verify the domain, the MX records will not work.

Please help me resolve this problem. Thanks!