Can't get more than 20 records at a time getRecords

Can't get more than 20 records at a time getRecords

Hi

Not sure why this is different... but on DESK getRecords gives me only 20 records

Code is as follows:
```
orgID = 719271510;
response = zoho.desk.getRecords(orgID, "tickets", 100,110);

info response.get("data").size();
records = response.get("data");
```

I am only getting 20 records even though I have 688 tickets.
What's going on?

And how can I specify the department?