Can't remove Lead/Potential/Contact fields created by deactivated extensions (Google Ads, SalesIQ)
Hi,
I've been experimenting with Zoho CRM's extensions like Google Ads and SalesIQ to see if they suit my business. Unfortunately, I've found that they don't meet my requirements, so I've had to remove them.
Even after deactivating or removing these extensions the sections they've created in my Lead/Potential/Contact details pages have remained (listed below)
- SalesIQ - Visit Summary
- Google Ads - Google AdWords Information
This is cluttering the Lead/Potential/Contact details pages for my staff and making the CRM even harder to navigate. There's no option to 'delete' these sections when I edit the page layout.
Could you please help me to remove these sections from my Zoho CRM installation. This problem has discouraged me from further experimenting with other extensions in fear that they will create further problems like the above.