${Cases.Recent Comment} not respecting line breaks

When we leave a public email and we notify the customer via an email, the email that the customer gets does not show any line breaks even though the comment posted did have a line break. The merge tag being used to pull in the comment on the email is ${Cases.Recent Comment}.

EXAMPLE:

Agent posts public comment:

Hi Mike,

We are happy your issues are resolved.

Thanks,

John

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THE EMAIL that uses the merge tag ${Cases.Recent Comment} comes to the customer and states:

Hi Mike, We are happy your issues are resolved. Thanks, John

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This is a problem. Our line breaks are lost when the customer gets the email This can look extremely sloppy, especially if we posted a longer comment.

Please Fix. Screenshots attached as well.