Click to call action not working

Click to call action not working

Hi,

We are using zoho since one week.

We have a major issue : all the click to call boutons are not working.

We are using "Skype for Business" (the executable is lync.exe and not skype.exe). And I cannot understand why you are using this protocol in Zoho : " skype:0000000000?call" ??

Why are you NOT using the worldwide used terms " call:000000" or " dial:0000000" ?

It's crazy, even with skype for business (again skype for business using lync not skype) we cannot use this basic fonctionnaly ?

Why not adding dial and call protocol in zoho parameters in order to works with all non-skype products ???


The other main issue we have We are using Exchange and we cannot configure mail parameters properly

In Zoho : mail settings : outlook 

In the incoming server details we can only chose 993 or 143 ports and in outgoing only 465, 587 or 25 ports ?

 

We are using others ports and it’s impossible to configure this part ! Why can’t we select any ports ? why only 2 or 3 ports ?

We have an private exchange server and using 443 port and it’s impossible to use in Zoho ???