create a forward address

create a forward address

I'm NOT trying to forward my Zoho email to an external address.

I'm trying to create an address that will forward all of it's information to one of my users. I can see how to forward emails out, but I can't seem to create additional mail accounts to use only as a forward address. Do I need to create a new user, and then forward all of those emails, or is there a way to create an email account with no user and then forward it's messages to an account that has a user attached?