Create ticket API integration error
I am not able to find the url destination for creating a new ticket with python through xml data.
The error in python says check the parameters used.
import urllib.request
authtoken = '#######'
OAuth="Desk.tickets.CREATE"
params = {'authtoken': authtoken,'scope':'supportapi', 'xmlData':'<ticket><row no="3"><FL val="CONTACT NAME">JOHN</FL> <FL val="EMAIL">JOHN@JJ.COM</FL> <FL val="PHONE"> 555-555-5555 </FL> <FL val="SUBJECT"> NOT ABLE TO FIND CS </FL> <FL val="DESCRIPTION"> INFO NOT GIVEN ANYWHERE </FL> <FL val="STATUS"> OPEN </FL></row></ticket>'}
final_URL = "https://crm.zoho.com/crm/private/xml/"
data = urllib.parse.urlencode(params).encode("utf-8")
#print (data)
request = urllib.request.Request(final_URL,data)
response = urllib.request.urlopen(request)
xml_response = response.read()
print (xml_response)