Customer Portal Button issue

Customer Portal Button issue

I recently tried the rebrand of our customer portal, and got everything set up correctly.  I can see that the new portal link works and is set up correctly in the Help Center Access Control section.  However, the Cases.Customer_portal_button variable in the email template uses the link that is set in the General > Rebranding > Portal Name section which I cannot edit to go to the right link.  It instead tries to force the customer to go to our actual internal support queue.  Any advice would be appreciated.