Data not being updated

Data not being updated

Hi.

I have a strange problem when I'm running my app where the updates I make to a record are lost after the 'Update' button is pressed, even though I get the "Data updated successfully!" message.


Here's what happens:

1. If I edit the record by choosing "Edit" from a view which shows the list of records for that form, everything works just as it should: I update some fields, click 'Update' and get the "Data updated successfully!" message. The changes I made are permanent. Excellent.

2. If I edit the exact same record by clicking on a URL (which my app constructs and emails to me, e.g. "Click on this link to update the record...") the data is not updated: I update some fields,  click 'Update' and get the "Data updated successfully!"  message. However, this time the changes are not made to the data.

I don't know why but has this got something to do with the URL I am using in scenario 2?

In scenario 1 (which works), the URL in the address bar of my browser is:
https://creator.zoho.com/{username}/{appname}/#View:{viewname}
(Note - the URL doesn't change when I select a specific record to edit).

In scenario 2 (which doesn't work), the URL in the address bar of my browser is:
https://creator.zoho.com/{username}/{appname}/{form-name}/record-edit/{viewname}/{recordid}

Can anyone help please?

Thank you!