Hello everyone,

We've just been finalising adding signatures to each of our departments - thank you Zoho, a great feature!

One thing that we have noticed is that the e-mail signature is added to replies to tickets but only for the first department that we tried it on. It's not adding the relevant signature to tickets in other departments.

I have set up the signature for department1, department 2 etc. and they have been saved so not sure what I have done wrong?

Would somebody be able to help me please?

Kind regards

James