I have a major issue with the fact that your Desk to Slack integration is far more superior than the Desk to Cliq Integration.  We would like the ability to create workflow notification rules from Desk to Cliq, all members on a team or member of a channel needs to be able to see notifications immediately when tickets come in, are assigned, are reassigned, status updates, customer comments or replies and tickets closed as they happen.  Even though Zapier integration is available I don't want to pay for a third party application for something that's apart of your app suite.