Digest Octobre - Un résumé de ce qui s'est passé le mois dernier sur Community

Digest Octobre - Un résumé de ce qui s'est passé le mois dernier sur Community



Chers utilisateurs,
Faisons le point sur les temps forts du mois d'octobre au sein de notre Community Zoho France.
  1. Partager des informations sensibles, comme des mots de passe, peut vite devenir compliqué et risqué. Les données circulent par email ou chat, se perdent ou s’exposent involontairement. Zoho Vault Secure Forms simplifie ce processus grâce à des formulaires chiffrés permettant de collecter et stocker les données confidentielles directement dans Zoho Vault. Ainsi, les entreprises disposent d’une solution à la fois sécurisée, pratique et centralisée pour gérer vos informations sensibles en toute sérénité.

  2. Dans les entreprises de services, la vente n’est que le début du parcours client. Une fois la transaction conclue, la qualité de l’installation, de la maintenance ou du support façonne la perception de la marque. Pourtant, le manque de coordination entre les équipes commerciales et de service crée souvent des incohérences : informations contradictoires, suivi défaillant, manque de contexte. De ce fait, cette déconnexion nuit directement à l’efficacité opérationnelle et à la satisfaction client. Ce lien est désormais établi. L’intégration entre Zoho CRM et Zoho FSM ne connecte pas simplement des systèmes, elle connecte les équipes, les processus et les résultats. Elle assure qu’après la conclusion d’une vente, le processus de gestion des services sur le terrain démarre automatiquement, assurant que les engagements pris par le commercial soient respectés par l’équipe de terrain.

  3. Zia, l’assistant IA de Zoho Writer, va au-delà de la simple aide à la rédaction. En plus d’offrir la correction en temps réel, des suggestions contextuelles et la détection du plagiat, elle peut désormais créer des modèles et générer automatiquement des documents professionnels complets, facilitant ainsi la production de contenus de qualité.
Et enfin nous avons le plaisir d’annoncer que la Zoho Community Meetup (édition française) fera étape en novembre dans deux villes : Toulouse et Lyon.
Découvrez tous les détails et inscrivez-vous via ce lien.

L'équipe Zoho France

    • Sticky Posts

    • Les Zoholics sont de retour !

      Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous

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      Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous

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      Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction

    • Community Digest - Résumé de mai 2021

      Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés

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