Domain verification failure

Domain verification failure

Hello Zoho Support,

I purchased my domain directly through Zoho Mail, but the domain verification keeps failing with the message “TXT verification failed.” I’ve already waited and retried several times, but it still won’t verify.

Could you please manually verify the domain or check if there’s a provisioning issue on your end?

Here are my details:
- Domain name: free-info.store
- Zoho account email: zitocommunications1@gmail.com
- Data center shown in profile: USA

Thank you for your help!
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