Hi Zoho,

i feel Zoho desk is missing a critical feature to edit images as they are added into the reply like you can in Zoho Mail or in Cliq.

e.g. in Zoho Mail or Cliq i can add a box or arrow etc when i insert an image or screenshot.

In Zoho Desk we do not have the option to edit the images or screenshots that I add into the ticket response. I am currently required to use an external program or Zoho mail to edit an image then copy it to Zoho Desk.

Can I request this feature be added to Zoho Desk?