Dear Zoho Desk Team,

The Audit Log feature in Zoho Desk is a fantastic tool for tracking changes and ensuring transparency in the helpdesk. However, to make this tool even more effective, I’d like to request an enhancement.

Currently, there is no option to receive email alerts for new entries in the Audit Log. We would like to request the ability to set up immediate email notifications whenever someone other than the admin (or specific users) makes an entry in the Audit Log.

This feature would significantly improve our ability to monitor activities and detect undesired changes in real time, ensuring quicker response and improved security.

Thank you for considering this enhancement. We look forward to your response.

Best regards,
Ram