Email fetching dont work

Email fetching dont work

Hi,

We encounter an issue which suddenly zoho desk stop creating tickets via email.
I try sending multiple support to the support email address but still no ticket created. 

I've been testing zoho desk for a couple of days but when I decided to replace my current system to zoho desk this issue happen and Its not good. I'll be going back to my old system while this issue persist.

Thanks,
Christian