Email forwarding automatically disabled

Email forwarding automatically disabled

Hi,
I switched my family to Zoho this week. 3 mailboxes, 2 forwards to gmail.

I created a forward as admin. Entered the confirmation code and everything wrked fine - for 3 minutes. Then I got an automatic reply from ZOho:

  1. Dear Admin,
  2. The email forwarding configured in the Zoho Mail account ****@*****.com has been disabled for the account *******@gmail.com.
  3. Please feel free to reach us at support@zohomail.com for any further questions.
  4. Thanks,
  5. Zoho Mail Team
  6. P.S.: This is an auto-generated message. Please do not reply to this email.
I WAS on a trial version, as I was still looking for a way to create these two forwards without having to make them paid subscribers...
Now I changed to a paid subscription (5 users) as I thought this would be the issue, but still no luck: same problem persists.

Zoho support does not answer my questions...

So I hope someone can provide me with a solution, as otherwise I am stuck with a paid subsciption that does not do what I need..