Facebook Account is already configured at the portal level error message

Facebook Account is already configured at the portal level error message

Hi,

I am attempting to add Facebook integration via Settings > Social > Facebook page.

Upon logging into Facebook I get the message:

"Facebook Account is already configured at the portal level. Please delete the Existing account and then try adding here."



I have no idea where to find this, I have looked everywhere with no mention of it.

I did add my account earlier but it didn't pickup the pages correctly (only my main account), therefore I deleted it.

How to fix? The whole social section seems buggy. I got my twitter integrated eventually but got some error messages upon doing that.

Just to add while writing this that I am now also getting 'unable to process your request' sporadically. Then sometimes when I do get in I can click to add my Facebook account, the popup window appears, I login to Facebook and then I get redirected back to a Zoho Desk page in the popup stating 'Page not found'...